Product Manager

Pargo; Cape Town; On-site; ZAR 420,000 - 660,000; Full time

Benefits offered by this job

Hybrid setup

Great office in Gardens, Cape Town

Competitive remuneration

Medical aid & group life cover

Personal growth & skill development

Job summary

Pargo in Cape Town is seeking a product manager to own operations end-to-end, from strategy through execution and measurement, focusing on logistics and e-commerce.

You will run discovery sessions, manage backlog, support launches, conduct user interviews, and collaborate with hardware teams for pickup-point activations.

Qualifications

• 2–4 years in product management (lean/startup preferred)
• Hands-on Jira experience (writes tickets, manages workflows)
• Experience in logistics, supply chain, e-commerce, or marketplaces
• Understanding the SDLC, KPI tracking and product-market fit measurement experience
• Demonstrated user feedback and product decision journey
• Google Suite + basic data analysis proficiency (Metabase)

Responsibilities

• Stakeholder support: centralised point for product questions
• Write detailed Jira tickets with full context for engineering delivery
• Own Product Operations end-to-end from strategy to execution and measurement
• Run discovery sessions and translate insights into prioritized actions
• Backlog management: sequence and prioritise the dev backlog
• Support product launches: ensure business readiness and training for scale
• Conduct user interviews with consumers, retailers and pickup point partners
• Assist with maintaining and configuring hardware for pickup point activations
• Track product-market fit metrics monthly and perform data deep-dives
• Carry out ad hoc operational, technical, reporting tasks; travel may be required

Skills

Problem-solving

Customer-centric

Stakeholder management

Autonomous working

Tools

Jira

Google Suite

Metabase

Job description

Your Key Responsibilities

Business & Client Support

Stakeholder support: Serve as the centralised point of contact for internal and external stakeholders on product-related questions

Ticket specification: Write detailed Jira tickets with full context to streamline engineering delivery

Product Development

Portfolio ownership: Own Product Operations and Powered by Pargo end-to-end, from strategy through execution and measurement

Discovery & insights: Run discovery sessions and translate research into prioritized insights

Backlog management: Sequence and manage the backlog for the dev team, flagging dependencies and priorities

Product Launch & Scale

Product launches: Support new launches by ensuring business readiness, coordinating training, and enabling scale

Gather stakeholder input into iterations required to support product growth

User Insights

User research: Conduct interviews with consumers, retailers, and pickup point partners to surface opportunities for automation and optimisation

Hardware Support

Support the Pargo Point Technical Lead on maintaining and configuring new hardware required for pickup point activations

Reporting & Monitoring

Metrics & analysis: Track product-market fit metrics monthly per offering and conduct deep-dive analysis on data insights

Ad hoc Tasks

Carry out ad hoc operational, technical, reporting, and support tasks as assigned by the team lead or management.

Travel may be required by prior arrangement.

Requirements

The Ideal Profile: Who You Are

Personality and mindset traits that define the right candidate:

A problem-solver first — Sees inefficiencies as opportunities to simplify

Intellectually honest — Won't hide bad data; comfortable with "I don't know"

Relentlessly customer-centric — Spends time with retailers, pickup points, consumers

Comfortable with complexity and trade-offs — Navigates multi-stakeholder priorities

Respectful of the team's constraints — Treats dev team time as the scarcest resource

Qualifications & Experience

Required:

2–4 years in product management (lean/startup preferred)

Hands-on Jira experience (writes tickets, manages workflows)

Experience in logistics, supply chain, e-commerce, or marketplaces

Understanding the SDLC, KPI tracking and product-market fit measurement experience

Demonstrated user feedback and product decision journey

Google Suite + basic data analysis proficiency (Metabase)

Comfort working autonomously in a lean team environment with minimal overhead

Preferred:

Product portfolio or multi-offering management experience

South African tech background or emerging market experience

Work on real, high-impact data problems in logistics and e-commerce.

Influence how data is modeled and used across the business.

Learn from experienced, hands-on leaders in a scale-up environment.

Competitive remuneration.

Contribution to medical aid and group life cover.

Hybrid setup.

Strong focus on personal growth and skill development.

A collaborative team culture and a great office in Gardens, Cape Town.