Senior Product Owner

Zohorecruit; Cape Town; On-site; ZAR 900,000 - 1,100,000; Full time

Job summary

Zohorecruit in Cape Town is seeking a Senior Product Owner (Product Owner II) to lead backlog refinement, prioritisation, and customer-focused product delivery in an agile setting.

You will translate strategy into actionable requirements, guide development teams, and focus on analytics, customer journeys and commercial impact to drive growth and value for digital products.

Qualifications

• A Degree in Business, IT, Engineering, Marketing or a related field.
• 4+ years' experience as a Product Owner within an agile environment.
• Proven experience launching and enhancing consumer-facing digital products.
• Strong experience translating business strategy, customer requirements and analysis into successful products.
• Experience working across multidisciplinary teams and complex stakeholder environments.
• Strong understanding of analytics and big data.
• Commercial experience within a digital-led business development environment.
• Experience with customer, user and loyalty journeys.
• Knowledge of POPIA and electronic communications/information legislation.

Responsibilities

• Own and continuously refine the product and team backlog, ensuring user stories are clearly defined, prioritised and supported by strong acceptance criteria.
• Translate business strategy, customer needs and product vision into actionable product requirements and user stories.
• Provide clear direction to agile development teams, ensuring priorities, objectives and expected outcomes are understood.
• Prioritise features and enhancements based on customer value, business priorities and commercial impact.
• Collaborate closely with Product Managers, Business Owners, developers, stakeholders and other multidisciplinary teams.
• Participate in PI Planning, Sprint Planning, Sprint Reviews, Retrospectives, ART Syncs, Scrum of Scrums, System Demos and Inspect & Adapt sessions.
• Track progress against product and release objectives and communicate progress, risks and dependencies to key stakeholders.
• Drive digital and mobile omnichannel customer engagement, ensuring a consistent and seamless experience across digital touchpoints.
• Use customer insights, analytics and market feedback to identify opportunities for product optimisation, customer acquisition, retention and conversion.
• Champion customer-first product design and advocate for features that create meaningful customer value.
• Support integrated reporting, feedback and continuous improvement across the product lifecycle.
• Help remove roadblocks, manage stakeholder expectations and keep teams aligned behind the product vision.

Skills

Backlog ownership

User stories

Stakeholder collaboration

Agile fundamentals

Analytics

Education

Bachelor's degree

Job description

Cape Town, South Africa | Posted on 29/09/2026

Are you a Senior Product Owner who thrives on turning customer needs and business strategy into exceptionaldigital products?

We’re looking for an experienced Product Owner II to join an agile environment where you’ll take ownership ofproduct backlogs, drive prioritisation, shape customer experiences, and workclosely with cross-functional teams to deliver high-value digital products.

What You’ll Be Doing:

• Own and continuously refine the product and teambacklog, ensuring user stories are clearly defined, prioritised and supportedby strong acceptance criteria.
• Translate business strategy, customer needs andproduct vision into actionable product requirements and user stories.
• Provide clear direction to agile developmentteams, ensuring priorities, objectives and expected outcomes are understood.
• Prioritise features and enhancements based oncustomer value, business priorities and commercial impact.
• Collaborate closely with Product Managers,Business Owners, developers, stakeholders and other multidisciplinary teams.
• Participate in PI Planning, Sprint Planning,Sprint Reviews, Retrospectives, ART Syncs, Scrum of Scrums, System Demos andInspect & Adapt sessions.
• Track progress against product and releaseobjectives and communicate progress, risks and dependencies to keystakeholders.
• Drive digital and mobile omnichannel customerengagement, ensuring a consistent and seamless experience across digitaltouchpoints.
• Use customer insights, analytics and marketfeedback to identify opportunities for product optimisation, customeracquisition, retention and conversion.
• Champion customer-first product design andadvocate for features that create meaningful customer value.
• Support integrated reporting, feedback andcontinuous improvement across the product lifecycle.
• Help remove roadblocks, manage stakeholderexpectations and keep teams aligned behind the product vision.

Requirements

What We’re Looking For:

• A Degree in Business, IT, Engineering, Marketingor a related field.
• 4+ years' experience as a Product Owner withinan agile environment.
• Proven experience launching and enhancingconsumer-facing digital products.
• Strong experience translating business strategy,customer requirements and analysis into successful products.
• Experience working across multidisciplinaryteams and complex stakeholder environments.
• Strong understanding of analytics and big data.
• Commercial experience within a digital-ledbusiness development environment.
• Experience with customer, user and loyaltyjourneys.
• Knowledge of relevant legal and regulatoryrequirements, including POPIA and electronic communications/informationlegislation.
• Exposure to retail, marketing orconsumer-focused environments will be advantageous.
• Exposure to the African digital market andcustomer landscape will be advantageous.