Product Analyst - Striking & Settlement

Betway Africa; Johannesburg; On-site; ZAR 420,000 - 660,000; Full time

Job summary

Betway Africa is seeking a proactive product/content specialist to own vertical content delivery across web and mobile spaces, sourcing new content, managing providers, and ensuring best-in-class user experiences.

You will work with analytics teams to understand customer behaviour, coordinate with internal departments for launches, and report on progress while collaborating with Product Manager on strategic changes.

Qualifications

• Experience in product roll-out, web and mobile product offerings.
• Ability to analyse problems and create effective solutions.
• Ability to comprehend and communicate technical touchpoints of various integrations on our platforms.

Responsibilities

• Be the knowledge expert in content within each Vertical by communicating features and offering.

Skills

Product rollout

Web & mobile products

Problem analysis

Technical integrations

Project management

Negotiation

Work under pressure

Cross-functional comms

Reporting exceptions

Influence others

Interpersonal skills

Time management

Team player

Tools

Microsoft Office

Job description

Kick-start your career in the online gaming world and experience the very latest in technology and innovation.

What you’ll do

• Be the knowledge expert in the content offered per Vertical by communicating and highlighting key features, functionalities and overall offering within each Vertical space.
• Source new content and new content providers that fit within our industry and brand.
• Account Management for suppliers and vendors that we integrate with.
• Understand all Product releases and feature sets so you have a good understand of what our potential opportunities are when implemented.
• Ensure all stakeholders are kept up to date with the vertical content roadmap and progress, any delays to be communicated – all regions.
• Ensuring the Product (Web & Mobile) has the most efficient customer experience in the Vertical space.
• Work with the analytical teams to analyse and understand customer behaviour.
• Ensure you leverage off all possible data sources and product functionality for decision making on any website and user experience changes.
• Coordinate the communication, commercials and integrations with providers, and the release of new providers.
• Communicate with various internal departments to ensure proper and successful launch of new content.
• Monitoring the performance of content across the various verticals on offer.
• Collaborate with Product Manager on strategic and suggested changes required for the Websites and scope out the Web Dev Briefing and Change Requests

This list covers your core responsibilities – with plenty of room to stretch, explore and take on new challenges as we grow.

What you’ll bring

You’re someone who brings:

• Experience in a combination of but not limited to, product roll-out, web and mobile Product offerings
• Ability to analyse problems and create effective solutions
• Ability to comprehend and communicate technical touchpoints of various integrations on our platforms
• Display a high acumen of project administration and project management
• Strong negotiation skills
• Work well under pressure
• Ability to communicate across multiple business streams
• Ability to effectively report on exceptions and nuisances
• Ability to influence others
• Good Interpersonal & relationship building skills – Team Player
• Proven analytical and problem-solving ability
• Able to work independently and manage time effectively, as well as work collaboratively with multi-disciplinary teams.

Desirable skills you’ve got up your sleeve

It would be great if you also have some of the following skills:

• In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends
• Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations
• Familiarity with gambling regulations and compliance requirements, ensuring adherence to legal standards
• Experience in developing and executing customer retention strategies
• Computer literacy and proficiency in Microsoft Office Suite (Word, Excel, Project, PowerPoint)
• Ability to use pivot tables and work with an advanced statistical database and statistical methods and functions

*Please note we will apply relevance to our Talent Management and Talent Development Programme as part of our recruitment process.

*Shortlisted candidates may need to complete an assessment.

This position requires trust and honesty it has access to customers financial details - therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification.

Should you not hear from us within 2 weeks, please deem your application as unsuccessful.

*The perfect place to work, play and grow!