Private Banking Relationship Advisor

FirstRand Bank Limited; Cape Town; On-site; ZAR 480,000 - 700,000; Full time

Job summary

FirstRand Bank Limited is seeking a proactive Private Client Services professional to assist in managing a portfolio of FNB Private Clients. You will support Private Advisors with analysis, research and sales fulfillment, identifying opportunities to grow the client base and strengthen relationships through effective stakeholder management.

You will provide sound services and recommendations, maintain timely administration, and compile progress reports to guide business decisions.

Qualifications

• Relevant NQF7 Level Degree in Finance, Economics or Accounting.
• Completed RE5 qualification.
• Have 2 - 3 years’ experience within a Sales/Service area of a banking / financial environment.

Responsibilities

• Provide sound services and recommendations based on customer and client needs, current information, and trends.
• Provide an efficient administration service through careful and timeous planning, reporting, and updating of all relevant information.
• Compile reports that track progress and guide business to make informed decisions.
• Ensure effective management of the leads pipeline.
• Support sales through analysis of client portfolio and pro‑active client engagement.
• Assist with profit growth for the business through sales and acquisition of new clients.
• Achieve expected financial targets and uphold associated service levels.
• Identify opportunities to expand our customer base with creditworthy and potentially profitable customers.
• Ensure growth and increase in customer base by managing existing clients, generating new leads and growing active customer account base.
• Act responsibly with work related resources to contribute to cost containment.
• Deliver exceptional and high‑quality advice that exceeds customers’ expectations through proactive, innovative, and appropriate solutions.
• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Develop and manage key stakeholder relationships that enable achievement of operational objectives.
• Comply with relevant statutory, legislative, policy and governance requirements as well as set processes and procedures related to area of specialisation.
• Contribute to innovation by finding faster and more accurate ways of working.
• Understand and market all financial services solutions within the relevant business offering.
• Continuously assess own performance, seek timely and clear feedback and request training where appropriate.
• Develop, encourage and nurture collaborative relationships within FNB and/or across the First Rand Group (FRG).

Education

Relevant NQF7 Level Degree in Finance, Economics or Accounting.

Completed RE5 qualification

Job description

FirstRand Bank Limited is seeking a proactive Private Client Services professional to assist in managing a portfolio of FNB Private Clients. You will support Private Advisors with analysis, research and sales fulfillment, identifying opportunities to grow the client base and strengthen relationships through effective stakeholder management.

You will provide sound services and recommendations, maintain timely administration, and compile progress reports to guide business decisions.