Principal Trainer

Kendrick Recruitment; Thabazimbi; On-site; ZAR 391,000 - 614,000; Full time

Job summary

Kendrick Recruitment is seeking an experienced Principal Trainer to lead talent development at a prestigious luxury lodge in Thabazimbi, Limpopo. You will design and deliver training across departments, upholding exceptional service standards and driving a culture of excellence.

The role requires a hands-on leader with proven ability to mentor hospitality professionals, assess performance and implement training programmes that elevate guest experiences in a luxury environment.

Qualifications

• Senior training experience in luxury hospitality.
• Ability to design and deliver training across departments.
• Strong focus on service standards and staff development.

Responsibilities

• Develop, implement and oversee staff training programmes to maintain exceptional hospitality standards.
• Identify training needs and assess employee performance to support ongoing professional development.
• Deliver practical and theoretical training across lodge departments.

Skills

Staff training

Leadership

Communication

Mentoring

Hospitality operations

Job description

Principal Trainer – Luxury Lodge | Thabazimbi, Limpopo

Kendrick Recruitment is seeking an experienced and professional Principal Trainer to join a prestigious luxury lodge in Thabazimbi, Limpopo. This is an exciting opportunity for a passionate hospitality professional who is dedicated to developing talent, enhancing service standards and fostering a culture of excellence within a luxury lodge environment.

Key responsibilities

• Develop, implement and oversee staff training programmes to maintain exceptional hospitality standards.
• Identify training needs and assess employee performance to support ongoing professional development.
• Deliver practical and theoretical training across various lodge departments.
• Ensure all team members understand and consistently apply operational procedures and service standards.
• Coach and mentor staff to improve guest engagement, communication and overall service delivery.
• Monitor training effectiveness and maintain accurate training records.
• Support management in building a skilled, motivated and service-driven team.
• Promote a culture of continuous learning, accountability and professional growth.

Requirements

• Previous experience in a senior training role within the luxury hospitality or lodge industry.
• Strong knowledge of luxury service standards and lodge operations.
• Excellent communication, leadership and interpersonal skills.
• Proven ability to develop and deliver effective training programmes.
• Strong organisational skills, attention to detail and the ability to manage multiple priorities.
• A hands-on approach with a passion for mentoring and developing hospitality professionals.
• The ability to lead by example and uphold the highest standards of professionalism.

Salary

Negotiable, depending on experience.