Assistant Facilitator

Kendrick Recruitment; South Africa; On-site; ZAR 180,000 - 280,000; Full time

Job summary

Kendrick Recruitment is seeking an Assistant Facilitator for a prestigious luxury lodge in Thabazimbi, Limpopo. The role focuses on supporting training initiatives, developing team members and maintaining high service standards in a luxury lodge setting.

You will coordinate and deliver staff training, onboard new hires, monitor progress and maintain training records, while working closely with lodge management to ensure consistent luxury hospitality across departments.

Qualifications

• Experience in hospitality or staff training.
• Strong communication and interpersonal skills.
• Detail-oriented with a proactive attitude.
• Ability to engage employees at different levels.

Responsibilities

• Assist with planning, coordination and delivery of staff training programmes.
• Support facilitation of training sessions to ensure understanding of procedures and service expectations.
• Assist with onboarding and induction of new team members.
• Monitor staff progress and provide feedback for development.
• Maintain training materials, attendance registers and development records.
• Collaborate with management to identify training needs.
• Promote a positive learning environment and teamwork.
• Support implementation of luxury hospitality standards across the lodge.

Skills

Staff training

Facilitation

Hospitality operations

Communication

Organisational skills

Teamwork

Mentoring

Job description

Job Description

Assistant Facilitator – Luxury Lodge | Thabazimbi, Limpopo

Kendrick Recruitment is seeking a motivated and organised Assistant Facilitator to join a prestigious luxury lodge in Thabazimbi, Limpopo. This role is ideal for a hospitality professional who enjoys supporting training initiatives, developing team members and helping maintain exceptional service standards within a luxury lodge environment.

Key responsibilities:

• Assist with the planning, coordination and delivery of staff training programmes.
  

• Support the facilitation of training sessions to ensure employees understand operational procedures and service expectations.
  

• Assist with onboarding and the induction of new team members.
  

• Monitor staff progress and provide feedback to support continuous development.
  

• Help maintain training materials, attendance registers and employee development records.
  

• Work closely with management and departmental teams to identify training needs.
  

• Encourage a positive learning environment that promotes teamwork, professionalism and service excellence.
  

• Support the implementation of consistent luxury hospitality standards across the lodge.
  

Requirements:

• Previous experience in hospitality, staff training or a facilitation role.
  

• A strong understanding of luxury lodge operations and guest service standards would be advantageous.
  

• Excellent communication and interpersonal skills.
  

• Strong organisational skills and attention to detail.
  

• A proactive, approachable and professional attitude.
  

• The ability to work well within a team and engage confidently with employees at different levels.
  

• A genuine passion for training, mentoring and staff development.
  

Salary: Negotiable, depending on experience.