Principal Platform Architect: AI & Cloud Governance

ServiceNow; Midrand; Hybrid; ZAR 1,200,000 - 1,800,000; Full time

Job summary

ServiceNow is seeking a Principal Platform Architect to join the Customer Outcomes team in Midrand, South Africa. This role requires a technical advisory expert who will help clients establish a strong foundation on the ServiceNow Platform while ensuring best practices are adhered to.

The ideal candidate will have over 12 years of experience, management consulting background, and a proven track record in leveraging AI capabilities. The position offers flexibility with up to 80% travel.

Qualifications

• Experience in integrating AI into work processes.
• Management consulting experience.
• Ability to travel up to 80%.
• Creativity in a startup-paced environment.

Responsibilities

• Guide customers in using the ServiceNow Platform.
• Develop relationships with technical leaders.
• Translate business info into architectural blueprints.
• Support the sales effort and manage technical governance.

Skills

AI integration

Consulting

Technical architecture

Cloud applications

Education

12+ years in professional services or equivalent

Tools

ServiceNow certifications

Job description

ServiceNow is seeking a Principal Platform Architect to join the Customer Outcomes team in Midrand, South Africa. This role requires a technical advisory expert who will help clients establish a strong foundation on the ServiceNow Platform while ensuring best practices are adhered to.

The ideal candidate will have over 12 years of experience, management consulting background, and a proven track record in leveraging AI capabilities. The position offers flexibility with up to 80% travel.