AI-Driven Platform Architect for Enterprise Transformation

Servicenow; Johannesburg; Hybrid; ZAR 1,000,000 - 1,400,000; Full time

Benefits offered by this job

Work flexibility

Professional development opportunities

Job summary

Servicenow in Johannesburg is looking for a Principal Platform Architect to provide technical guidance on the ServiceNow platform. You will engage with customers to establish a technical foundation, design solutions, and drive outcomes that align with their digital transformation goals.

The ideal candidate has over 12 years of experience in professional services, strong management consulting skills, and the ability to translate complex requirements into actionable plans. This position may require up to 80% travel and offers a dynamic work environment.

Qualifications

• Experience in leveraging AI for decision-making and automation.
• Strong analytical and resolution skills for complex issues.
• Ability to travel up to 80%.

Responsibilities

• Guide customers and partners on technical solutions.
• Develop technical governance and operating models.
• Support sales efforts through engagement scoping.

Skills

Integration of AI into work processes

Management consulting experience

Ability to relay complex information

Creativity and independent program management

Education

12+ years experience or equivalent education

ServiceNow certifications

Enterprise architecture experience

Job description

Servicenow in Johannesburg is looking for a Principal Platform Architect to provide technical guidance on the ServiceNow platform. You will engage with customers to establish a technical foundation, design solutions, and drive outcomes that align with their digital transformation goals.

The ideal candidate has over 12 years of experience in professional services, strong management consulting skills, and the ability to translate complex requirements into actionable plans. This position may require up to 80% travel and offers a dynamic work environment.