Presales Engineer

MBCOM Technologies, Broadcom Representative; Johannesburg; On-site; ZAR 800,000 - 1,000,000; Full time

Job summary

MBCOM Technologies seeks a skilled Pre-Sales Engineer to support sales opportunities with technical discovery, solution design, demonstrations, and POCs focused on VMware.

You will collaborate with sales, services and support teams to address customer needs, deliver technical sessions, and ensure successful handover post-sale for ROI and satisfaction.

Qualifications

• Demonstrate ability to present technical solutions to customers.
• Design VMware-based architectures aligned to customer needs.
• Engage in POC execution and technical validation.

Responsibilities

• Drive presales activities with technical demos and POCs focused on VMware.
• Participate in customer-facing technical meetings and solution workshops.
• Collaborate with sales to qualify opportunities and propose VMware architectures.
• Be the primary technical contact during presales, ensuring alignment with customer expectations.
• Support post-sale handover, deployment guidance and issue resolution.
• Deliver customer training sessions and contribute to technical documentation.

Skills

Technical presentations

POCs

Customer-facing

Solution design

VMware knowledge

Education

Bachelor’s degree in Business Administration / Sales & Marketing

Tools

VMware vSphere

VMware NSX

VMware vSAN

Virtualization

Job description

Job Scope

The Pre-Sales Engineer is responsible for supporting sales opportunities through technical discovery, solution design, demonstrations, and Proof of Concepts (POCs), with a strong focus on VMware technologies. The role acts as a trusted technical advisor during the presales phase while ensuring smooth handover and customer satisfaction post-sale. The position works closely with sales, professional services, and support teams to address customer needs, drive adoption, and maximize return on investment (ROI).

Responsibilities

• Drive presales activities by delivering technical presentations, demonstrations, and Proof of Concepts (POCs) focused on VMware solutions (e.g., VMware Cloud Foundation, vSphere, NSX, vSAN, etc.).
• Participate in customer-facing technical meetings, presales cadence calls, and solution workshops throughout the sales cycle.
• Collaborate closely with sales teams to qualify opportunities, understand customer requirements, and propose appropriate VMware-based architectures and solutions.
• Act as the primary technical point of contact during the presales phase, ensuring alignment between customer expectations and proposed solutions.
• Support post-sale activities by assisting with solution handover, deployment guidance, and addressing technical challenges when needed.
• Deliver customer training sessions and contribute to technical documentation to support solution adoption and ROI.
• Serve as a trusted technical advisor to customers and partners, maintaining strong relationships to support renewals and long-term engagement.
• Provide technical enablement and mentoring to internal teams and channel partners on VMware solutions.
• Monitor customer adoption and recommend enhancements, upgrades, or optimizations to improve outcomes and satisfaction.
• Work closely with product management, marketing, professional services, and support teams to close opportunities and resolve technical issues.
• Prepare and maintain accurate presales and post-sales technical documentation.
• Identify opportunities for upselling and cross-selling VMware solutions and related services.

Position Requirements

• Bachelor’s degree in Business Administration, Sales and Marketing or any other related field.
• Relevant VMware certifications (e.g., VCP, VCAP, VCF certifications) will be advantageous.
• Minimum of 5 years' experience in a Presales Engineer, Sales Engineer, or Solutions Engineer role, preferably focused on VMware technologies.
• Hands-on experience with virtualization, cloud, networking, storage, or data centre solutions is highly preferred.
• Experience designing and positioning enterprise infrastructure solutions in customer-facing environments.
• Proven ability to conduct technical presentations, solution demonstrations, and Proof of Concepts (POCs).
• Experience working with channel partners, system integrators, or technology vendors will be advantageous.
• Must be a South African National.