Splynx is a leading billing and network management software provider that helps local ISPs and telecommunication companies build profitable, fast-growing businesses in competitive markets. The company focuses on eliminating manual billing and administrative work, improving customer onboarding, and automating network management with industry-leading tools.
With 10+ years of niche experience and a team of 30+ developers continuously enhancing the product, Splynx delivers a solution that keeps pace with market demands. Customers worldwide report streamlined workflows, significant cost savings, higher recurring revenue, and rapid growth after adopting Splynx.
Role Description
Splynx is looking for a skilled, proactivePresales / Deployment Engineerbased in South Africa to drive technical sales enablement, customer onboarding, and software deploymentsworldwide.
In this role, you will work with prospective and existing clients across international markets - ranging fromthe Americas (US and Latin America)toAPAC (Australia and New Zealand). You will act as a technical subject matter expert across a broad portfolio of solutions, extending far beyond core BSS/OSS telecom billing. You will lead technical demos, solution architecture, and end-to-end deployments for:
- Core BSS/OSS:ISP billing, subscriber management, AAA, and network operational support tools.
- Hotspot & Guest Networks:Cloud Wi‑Fi management, captive portal flows, and guest network authentication (Powerlynx product).
- GIS & Spatial Mapping Solutions:Integrated spatial mapping tools for network topology design, coverage visualization, and fiber/wireless infrastructure planning.
- IT Security Projects:Network access security, RADIUS authentication policy design, firewalls, and secure infrastructure integration.
Key Responsibilities
- Lead technical product demonstrations and Proof of Concept (PoC) deployments for prospective clients across global time zones (Americas, LATAM, EMEA, and APAC/ANZ).
- Architect end-to-end solutions covering BSS/OSS workflows, GIS spatial mapping layers, Wi‑Fi Hotspot setups, and network security compliance.
- Analyze complex client requirements and respond to technical RFIs/RFPs, serving as the technical authority during global sales cycles.
Global Deployment & Onboarding
- Manage end-to-end deployments and integrations across Splynx, Powerlynx, and GIS software modules for international clients.
- Configure TCP/IP networking, router integrations (MikroTik, Cisco, Juniper), RADIUS/AAA servers, firewalls, and guest Wi‑Fi captive portals.
- Deploy and configure GIS spatial mapping tools for network coverage and infrastructure layout visualization.
- Lead complex client data migration processes (billing data, subscriber lists, network topology, and security rules).
- Conduct interactive technical training and handover sessions for client NOC teams, network engineers, and system administrators.
- Provide high-tier technical support and engineering escalations during go‑live phases.
- Collaborate with Product Management and R&D teams in Prague to channel global feedback into Splynx, Powerlynx, GIS, and IT Security roadmaps.
Requirements & Qualifications
Education & Industry Background
- Education: Bachelor’s or Master’s degree in Computer Science, Information Technology, Computer Engineering, or a related field (strongly preferred).
- Industry Experience: Direct hands‑on experience working within an Internet Service Provider (ISP), Wireless ISP (WISP), or Managed Service Provider (MSP) environment is highly advantageous.
Technical Skills & Knowledge
- TCP/IP Networking & IT Security: Deep knowledge of networking protocols (TCP/IP, BGP, OSPF, VLANs, RADIUS/AAA, DHCP, DNS, SNMP), firewalls, access control, and network security concepts.
- Linux Systems: Strong Linux system administration and troubleshooting skills (Ubuntu, Debian, systemd, web servers, MySQL/MariaDB database fundamentals).
- Hotspot & GIS Familiarity: Hands‑on understanding of guest Wi‑Fi/captive portal architectures and GIS spatial mapping principles (spatial layers, geo‑data).
- Certifications: Relevant industry certifications (e.g., MTCNA/MTCRE/MTCEME, CCNA/CCNP, LPIC, or security certifications) are a major advantage.
Soft Skills & Global Communication
- Outstanding Communication Skills: Exceptional verbal and written English skills (C1/C2 or Native/Fluent level). Capable of presenting technical concepts clearly to network engineers, security officers, and executive leaders.
- Global Flexibility: Ability to comfortably engage with clients across different regions and time zones (US, LATAM, APAC, ANZ).
- Strong problem‑solving aptitude, autonomy, and capability to drive multi‑faceted technical projects independently.
What we offer :
- Broad Tech Scope & Global Footprint:Opportunity to deploy cutting‑edge BSS/OSS, GIS, Hotspot, and IT Security systems for clients worldwide.
- Competitive Package:Market‑competitive salary in USD, performance incentives, and modern technical hardware.
- International Environment:Collaborative culture working alongside global engineering, sales, and product teams in Prague and worldwide.
- Continuous Growth:Direct support for ongoing technical certifications and professional development.