Position: Medical Practice Receptionist and Administrator – Specialist Practice

Whm Recruitment; Pretoria; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Whm Recruitment is helping a specialised medical practice in Pretoria find a Medical Practice Receptionist and Administrator to join the team.

The role involves managing the front desk, assisting patients with enquiries and bookings, coordinating appointments with the clinical team, and providing general admin and PA support. Strong medical software experience and a compassionate, professional approach are essential.

Qualifications

• Minimum 2 years front-desk/medical reception experience.
• Proficient in medical administration software.
• Excellent communication and professional etiquette.
• Compassionate and patient-focused approach.
• Valid driver's license and own transport.

Responsibilities

• Manage day-to-day reception and administrative functions of the practice.
• Assist patients with enquiries, bookings, and medical aid authorisations.
• Coordinate patient appointments and treatment schedules with the clinical team.
• Provide general administrative and PA support.

Skills

Front-desk experience

Communication skills

Compassionate patient-focused

Professional etiquette

Driver's license

Tools

Medical administration software

Job description

Our client, a specialised medical practice, is seeking a skilled and compassionate Medical Practice Receptionist and Administrator to join their team.

Duties & Responsibilities:

• Manage the day-to-day reception and administrative functions of the practice
• Assist patients with enquiries, bookings, and medical aid authorisations
• Coordinate patient appointments and treatment schedules in consultation with the clinical team
• Provide general administrative and personal assistant (PA) support

Minimum Requirements:

• At least 2 years' experience in a medical or professional front-desk environment - Previous experience in a medical setting is essential
• High level of computer literacy and proficiency in medical administration software
• Strong communication skills and professional etiquette
• A compassionate and patient-focused approach
• A valid driver's licence and own transport