Personal Lines Policy Admin & Renewal Specialist

PRR Recruitment Services; Centurion; On-site; ZAR 200,880 - 256,680; Full time

Job summary

PRR Recruitment Services is looking for a Personal Lines Administrator to handle complete policy administration including renewals, cancellations, and claims follow-ups. The successful candidate will ensure compliance with regulations and maintain accurate records.

The role requires excellent communication skills, a strong admin ability, and attention to detail. This position offers a salary of R18,000 – R23,000 CTC based on experience and qualifications.

Qualifications

• Experience in policy administration and client service in an insurance environment.
• Excellent attention to detail and organizational skills.

Responsibilities

• Renewals, amendments, cancellations, endorsements
• Accurate policy documentation & system updates
• Claims assistance & follow-ups
• Maintain compliant, audit-ready records (FAIS, POPIA, FICA)
• Client communication & service support

Skills

Strong admin ability & attention to detail

Excellent communication & client service

Organised, deadline-driven, able to multitask

Strong follow-through & problem-solving

Job description

Ream insurance

Personal Lines Administrator

Salary: R18 000 – R23 000 CTC (experience & qualifications dependent)

Brokerage seeks a strong Personal Lines Administrator to handle full policy administration, renewals, endorsements, cancellations, claims follow‑ups, and client service. Must ensure accurate documentation, compliance, and efficient portfolio management.

Responsibilities:

Renewals, amendments, cancellations, endorsements

Accurate policy documentation & system updates

Claims assistance & follow‑ups

Maintain compliant, audit‑ready records (FAIS, POPIA, FICA)

Client communication & service support

Skills:

Strong admin ability & attention to detail

Excellent communication & client service

Organised, deadline‑driven, able to multitask

Strong follow‑through & problem‑solving

Apply:

Send your CV and relevant documents to [e-mail]