Payroll Specialist

apply; South Africa; Hybrid; ZAR 240,000 - 420,000; Full time

Benefits offered by this job

Hybrid work: 3 days in office and 2 at

Award-winning training

World-class service guidelines

Job summary

ADP South Africa is seeking a Payroll Specialist to manage end-to-end payroll for a portfolio of clients. The role emphasizes ownership, accountability, and delivering an exceptional client experience within a hybrid setup.

The ideal candidate will have 3–5 years of payroll experience, proficiency in Sage 300 or Premier, and strong Excel skills, while upholding ADP’s standards of service excellence.

Qualifications

• End-to-end payroll processing experience
• Proven ability to manage client payroll portfolios
• Strong data accuracy and problem-solving skills

Responsibilities

• Take ownership of end-to-end payroll delivery for a portfolio of clients.
• Perform payroll checks, reconciliations and audits for accuracy.
• Manage client inquiries and maintain timely, accurate payroll cycles.
• Ensure compliance with SA payroll legislation and internal controls.

Skills

End-to-end payroll

Client relationship management

Attention to detail

Education

Diploma/degree in commerce or HR

Tools

Sage 300

Premier

Excel

Job description

ADP South Africa is hiring aPayroll Specialist!

Location: Gauteng

Hybrid working: 3 days in office and 2 days from home

Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning?

If so, this may be the opportunity you’ve been searching for!

As a Payroll Specialist at ADP South Africa, you will be responsible for managing the end-to-end payroll process for a portfolio of clients. This role is ideal for a payroll professional who values ownership, accountability, and client interaction, and takes pride in delivering an exceptional client experience while contributing to ADP's reputation for service excellence.

What you can expect on a typical day:

End-to-End Payroll Management. Take ownership of the day-to-day payroll delivery for a portfolio of clients, ensuring payrolls are processed accurately, on time, and in compliance with legislative requirements and standard operating procedures. Conduct payroll reviews, reconciliations, and variance checks to verify payroll results and maintain data accuracy. Proactively identify and resolve payroll discrepancies, provide guidance on payroll-related queries, and work closely with clients to ensure a seamless payroll experience. You are accountable for meeting payroll deadlines, maintaining service quality, and delivering a positive client experience.

Payroll Compliance and Quality Assurance.

Process payrolls in line with legislative requirements, internal controls, and established payroll procedures. Apply statutory updates and operational changes as communicated through internal channels to ensure ongoing compliance. Perform payroll checks, reconciliations, and audits to identify and resolve discrepancies, escalating issues where necessary. Adhere to payroll best practices to support accurate payroll delivery and a high standard of client service.

Client Relationship Management.

Take ownership of the day-to-day client relationship for a portfolio of payroll clients, ensuring a professional, accurate, and responsive service experience. Act as the main point of contact for payroll-related enquiries, manage requests through to resolution, and keep clients informed throughout the payroll cycle. Build trust through reliable service delivery, clear communication, and attention to detail, while ensuring all activities are completed in accordance with ADP standards, service commitments, and established payroll processes.

Service Excellence and Client Satisfaction.

Take accountability for delivering a high standard of payroll service to your portfolio of clients, ensuring requests and payroll activities are completed accurately, on time, and in line with agreed service levels. Build positive client relationships through responsive communication, attention to detail, and a customer-focused approach. Contribute to client satisfaction and retention by providing a reliable service experience, resolving queries promptly, and consistently meeting ADP's quality and performance standards.

Required Qualifications:

• A diploma / degree in commerce / human resources or any related qualification / experience

Required Experience:

• 3 - 5 years payroll experience or experience as an HRIS practitioner with payroll systems experience (Must haveSage300 and/or Premier)
• Proficiency in Excel and Microsoft Office

Required Skills, Knowledge & Attributes:

• Knowledge of SA payroll tax legislation
• Knowledge of SA labour legislation

• Ability to work under pressure
• Deadline driven
• Accountability
• Problem-solving ability

Bonus Points for These:

• Experience in a Payroll Outsourcing environment
• Knowledge of other African countries payroll tax legislation

You Will Love Working Here Because You Can:

• Be yourselfin a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
• Belongby joining one of nine Business Resource Groups to connect globally with networks and allies who share common interests and experiences.
• Grow your careerin an agile, fast-paced environment with plenty of opportunities to progress.
• Continuously learnthrough ongoingtraining, development, and mentorship opportunities.
• Be your healthiest.Best-in-class benefits start on Day 1 because healthy associates are happy ones.
• Focus on your mental health and well-being.We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
• Join a company committed to giving backand generating a lasting, positive impact upon the communities in which we work and live.
• Get paid to pay it forward.Company-paid time off for company-initiated volunteering for causes you care about.

What's in it for you?

We offer a competitive market-related salary, comprehensive benefits, and the opportunity to build your career with a global leader in payroll and human capital management solutions.

Jobs.adp.com

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:

At ADP, we believe that a diverse, equitable, and inclusive workplace strengthens our people, our business, and the communities we serve. We are committed to creating an environment where every individual is respected, valued, and empowered to contribute their unique perspectives and talents.

In line with South African employment legislation and our global values, ADP is an equal opportunity employer committed to fair and equitable employment practices. Employment decisions are based on merit, qualifications, skills, experience, potential, and business requirements. We do not unfairly discriminate on any grounds protected by law, including race, gender, sex, pregnancy, marital status, ethnic or social origin, colour, sexual orientation, age, disability, religion, conscience, belief, culture, language, birth, or any other characteristic protected by applicable legislation.

ADP is also committed to advancing transformation and employment equity in South Africa. As part of this commitment, recruitment and employment decisions may take into consideration our Employment Equity Plan, workforce representation goals, and broader diversity objectives, in accordance with applicable legislation and business requirements.

We actively support diversity, inclusion, and equitable opportunities for growth and development. Our goal is to foster a workplace where all associates feel a sense of belonging, can perform at their best, and are recognised for their contributions, capabilities, and achievements.