Payroll Administrator

Stor-Age Property REIT Limited; Cape Town; On-site; ZAR 335,000 - 446,000; Full time

Job summary

Stor-Age Property REIT Limited is seeking a Payroll Administrator in Cape Town (Gardens). This office-based role follows UK working hours and covers end-to-end monthly payroll processing, statutory calculations, pension administration, and client/employee queries.

The role requires Sage payroll knowledge, strong Excel/Word skills, and a customer-service mindset. You will support the payroll team and ensure accurate, timely payroll delivery for clients.

Qualifications

• Knowledge of customer-management systems – Essential.
• Knowledge of Sage payroll systems – Essential.
• Knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook) – Essential.
• Understanding of the value of customer service in developing and retaining business – Essential.
• Ability to communicate clearly, openly and effectively, with authority to both customers and colleagues – Essential.
• High attention to detail and a high degree of accuracy – Essential.
• Ability to see tasks through to completion and within agreed timescales – Essential.

Responsibilities

• Process monthly payrolls end-to-end.
• Calculate SML, SSP, SPP and SHPP.
• Calculate Auto-Enrolment pension contributions.
• Set up Attachment of Earnings orders.
• Send CSV files to clients to make payments where applicable.
• Send all payroll correspondence by email or post.
• Send FPS and EPS submissions.
• Deal with client and employee queries.
• Deal with HMRC queries.
• Upload Auto-Enrolment contributions to various pension providers each month.
• Check and sign off other team members’ payrolls before sending them to clients.
• Scan and save all payroll correspondence to payroll files.
• Process year-end.
• Perform any other duties that might reasonably be required by the business.
• Adhere to company policies and procedures, including those relating to equality of opportunity, anti-discriminatory practice, confidentiality, and health and safety.
• Report all incidents and concerns, no matter how small.

Skills

Communication skills

Attention to detail

Time management

Self-motivation

Adaptability

Relationship building

Integrity

Tools

Sage payroll

Microsoft Office

Job description

Introduction

Payroll Administrator

Support the Payroll Department with end-to-end payroll processing, statutory submissions, pension administration, and client payroll queries.

Cape Town (Gardens) | Office-Based | UK Working Hours | R30 000 – R40 000 per month

ABOUT OUR CLIENT

Our client provides payroll services and solutions to its customers, supporting the processing and administration of payroll requirements.

The business works directly with clients and employees, handling payroll processing, statutory submissions, pension contributions and payroll-related queries.

THE ROLE: PAYROLL ADMINISTRATOR

The Payroll Administrator will support the Payroll Department with the payroll processing functions required to ensure the smooth running of client payrolls.

The role covers end-to-end monthly payroll processing, statutory calculations and submissions, pension administration, payroll correspondence, client and employee queries, and year-end processing.

Duties & Responsibilities

• Process monthly payrolls end-to-end.
• Calculate SML, SSP, SPP and SHPP.
• Calculate Auto-Enrolment pension contributions.
• Set up Attachment of Earnings orders.
• Send CSV files to clients to make payments where applicable.
• Send all payroll correspondence by email or post.
• Send FPS and EPS submissions.
• Deal with client and employee queries.
• Deal with HMRC queries.
• Upload Auto-Enrolment contributions to various pension providers each month.
• Check and sign off other team members’ payrolls before sending them to clients.
• Scan and save all payroll correspondence to payroll files.
• Process year-end.
• Perform any other duties that might reasonably be required by the business.
• Adhere to company policies and procedures, including those relating to equality of opportunity, anti-discriminatory practice, confidentiality, and health and safety.
• Report all incidents and concerns, no matter how small.

Desired Experience & Qualification

• Knowledge of customer-management systems for information recording – Essential.
• Knowledge of Sage payroll systems – Essential.
• Knowledge of Microsoft Office systems, including email and calendars, Word, Excel and PowerPoint – Essential.
• Understanding of the value of customer service in developing and retaining business – Essential.
• Ability to maintain professional relationships – Essential.
• Ability to communicate clearly, openly and effectively, with authority to both customers and colleagues – Essential.
• Clear, accurate and appropriate written communication using concise business English – Essential.
• High attention to detail and a high degree of accuracy – Essential.
• Ability to see tasks through to completion and within agreed timescales – Essential.
• Ability to prioritise workloads effectively while maintaining a high work rate and high quality – Essential.
• Ability to monitor your own workload to ensure issues are resolved and appropriate communication levels are maintained – Essential.
• Ability to manage multiple tasks and conflicting priorities effectively to deliver on time, including managing time and utilising resources efficiently – Essential.
• Able to learn new skills and adapt to different situations – Essential.
• Reliable and able to manage and motivate yourself in the absence of direct supervision – Essential.
• Positive outlook, being both energetic and approachable – Essential.
• Integrity, honesty and trustworthiness – Essential.
• Self-motivation, initiative, flexibility and resilience – Essential.
• Process-minded and deadline-driven – Essential.
• Understanding of the firm’s customers and sector makeup – Desirable.
• Knowledge of the firm’s service and solution offerings – Desirable.
• Broad understanding of the company’s goals – Desirable.
• Ability to be a role model for team behaviour – Desirable.

Package & Remuneration

R30 000 – R40 000 per month