Patient Care Coordinator - Medical Receptionist

Abantu Staffing Solutions; East London; On-site; ZAR 120,000 - 180,000; Full time

Job summary

Abantu Staffing Solutions in East London is seeking an Admin Clerk to join a healthcare practice. The role reports to the Senior Admin Consultant and focuses on delivering excellent patient experience through smooth reception and administrative operations.

The successful candidate will professionally manage calls, assist patients, capture information accurately, coordinate appointments, and support stock monitoring to ensure a welcoming reception and efficient practice workflow.

Qualifications

• Matric (Grade 12) is required.
• Previous medical administrative experience is preferred.
• Proficiency in Microsoft Office and Outlook.
• Strong communication and interpersonal skills.
• Excellent attention to detail and organizational ability.
• Exceptional customer service orientation.

Responsibilities

• Professionally manage incoming calls and patient enquiries.
• Welcome and assist patients in a courteous and compassionate manner.
• Accurately capture and maintain patient information.
• Coordinate appointments and diary management.
• Perform general administrative duties, including filing, correspondence, and data management.
• Maintain a professional, organized, and welcoming reception environment.
• Assist with monitoring and replenishment of medical stock.

Skills

Communication skills

Interpersonal skills

Attention to detail

Customer service orientation

Education

Matric (Grade 12)

Tools

Microsoft Office

Outlook

Job description

Abantu Staffing Solutions in East London is seeking an Admin Clerk to join a healthcare practice. The role reports to the Senior Admin Consultant and focuses on delivering excellent patient experience through smooth reception and administrative operations.

The successful candidate will professionally manage calls, assist patients, capture information accurately, coordinate appointments, and support stock monitoring to ensure a welcoming reception and efficient practice workflow.