Patient Administration Manager - Hybrid

EnableSA; Cape Town; Ibrido; ZAR 600.000 - 900.000; Tempo pieno

Descrizione del lavoro

EnableSA in Cape Town, South Africa, seeks a Patient Administration Manager (Hybrid) with 5+ years in private healthcare administration to lead Credit Control and Case Management. You will monitor performance, manage debtor reporting, and ensure funder compliance, while driving process improvements and tariff analyses.

The role requires a Diploma or Degree in Healthcare Management or Business Administration, plus supervisory experience and strong Excel skills for reporting.

Competenze

• Minimum 5 years of experience in private healthcare administration and revenue cycle management.
• Minimum 2 years of supervisory or management experience.
• Strong knowledge of private healthcare revenue cycle processes, medical scheme rules, and funder requirements.
• Intermediate to advanced Excel skills for analysis and reporting.
• Working knowledge of funder and industry portals will be advantageous.

Mansioni

• Lead and support the Team Leaders responsible for Credit Control and Case Management.
• Monitor operational performance, departmental targets, escalations, and key revenue-cycle risks.
• Oversee debtor performance, collections, age analysis, and month-end debtor reporting.
• Ensure effective case management processes, including authorisations, funder compliance, and accurate documentation.
• Conduct monthly tariff analyses, identify trends, and support annual tariff implementation and negotiations.
• Prepare accurate reports and provide insights to support strategic decision-making by the Head: Administration.
• Drive standardisation, governance, accountability, and continuous improvement across all areas of responsibility.

Conoscenze

Microsoft Office

Excel

Formazione

Diploma or Degree in Healthcare Management or Business Administration

Strumenti

Funders portals

Descrizione del lavoro

Cape Town, South Africa | Posted on 11/02/2026

• Original Job Title Patient Administration Manager - Hybrid
• Date Opened 11/02/2026
• Job Type Full time
• Work Experience 5+ years
• City Cape Town
• State/Province Western Cape
• Country South Africa

Job Description

Our client is seeking an experienced Patient Administration Manager (Hybrid) to join their Cape Town Team,

• Lead andsupport the Team Leaders responsible for Credit Control and Case Management
• Monitoroperational performance, departmental targets, escalations, and key revenuecycle risks
• Overseedebtor performance, collections, age analysis, and month-end debtor reporting
• Ensureeffective case management processes, including authorisations, fundercompliance, and accurate documentation
• Conductmonthly tariff analyses, identify trends, and support annual tariffimplementation and negotiations
• Prepareaccurate reports and provide insights to support strategic decision-making bythe Head: Administration
• Drivestandardisation, governance, accountability, and continuous improvement acrossall areas of responsibility
  

Requirements

• Grade12
• RelevantDiploma or Degree in Healthcare Management, Business Administration, or arelated field
• Minimum of5 years' relevant experience in private healthcare administration, revenuecycle management, case management, credit control, or a related function
• Minimum of2 years' supervisory or management experience
• Soundknowledge of private healthcare revenue cycle processes, medical scheme rules,and funder requirements
• Strongunderstanding of case management, credit control, age analysis, and month-enddebtor processes
• Intermediateto advanced Microsoft Office skills, with strong Excel capabilities foranalysis and reporting
• Workingknowledge of funder and industry portals will be advantageous