Revenue Cycle Manager (Private Healthcare)

Staff Unlimited Recruitment Pty Ltd; Oos-Kaap; On-site; ZAR 900,000 - 1,300,000; Full time

Job summary

Staff Unlimited Recruitment Pty Ltd invites applications for a Revenue Cycle Manager in private healthcare based in Port Elizabeth/Gqeberha. You will lead Credit Control and Case Management teams, ensuring accurate revenue reporting and funder compliance.

The role requires a healthcare management or related degree, at least five years in private healthcare revenue cycle, and two years of supervisory experience. Strong Excel skills and stakeholder collaboration are essential.

Qualifications

• Relevant diploma or degree in healthcare management, business administration, or related field.
• Minimum 5 years' relevant experience in private healthcare administration or revenue cycle.
• Minimum 2 years' supervisory or management experience.
• Strong knowledge of private healthcare revenue-cycle processes, schemes and funder rules.
• Understanding of case management, credit control, age analysis and debtor month-end processes.
• Intermediate to advanced Excel skills.

Responsibilities

• Lead and support Credit Control and Case Management Team Leaders.
• Monitor departmental performance, targets, escalations and revenue-cycle risks.
• Oversee debtors, collections, age analysis and month-end reporting.
• Ensure effective case management, including authorisations, funder compliance and documentation.
• Conduct tariff analysis, identify trends and support annual tariff implementation and negotiations.
• Prepare accurate management reports, analysis and insights to support decision-making.
• Drive process standardisation, governance, accountability and continuous improvement.
• Identify operational risks and implement practical solutions to improve efficiency and revenue performance.

Skills

Excel

Leadership

Analytical skills

Stakeholder management

Education

Diploma or Degree in Healthcare Management, Business Administration or a related field

Job description

Revenue Cycle Manager (Private Healthcare)

Location: Port Elizabeth/Gqeberha

Minimum Requirements

• Relevant Diploma or Degree in Healthcare Management, Business Administration or a related field.

• Minimum 5 years' relevant experience in private healthcare administration, revenue cycle, case management, credit control or a related function.

• Minimum 2 years' supervisory or management experience.

• Strong knowledge of private healthcare revenue-cycle processes, medical schemes and funder rules.

• Sound understanding of case management, credit control, age analysis and debtor’s month-end processes.

• Intermediate to advanced Microsoft Office skills, particularly Excel.

• Experience with healthcare/funder portals will be advantageous.

Key Responsibilities

• Lead and support Credit Control and Case Management Team Leaders.

• Monitor departmental performance, targets, escalations and revenue-cycle risks.

• Oversee debtors, collections, age analysis and month-end reporting.

• Ensure effective case management, including authorisations, funder compliance and documentation.

• Conduct tariff analysis, identify trends and support annual tariff implementation and negotiations.

• Prepare accurate management reports, analysis and insights to support decision-making.

• Drive process standardisation, governance, accountability and continuous improvement.

• Identify operational risks and implement practical solutions to improve efficiency and revenue performance.

Key Competencies

• Strong analytical and problem-solving skills.

• Excellent attention to detail and accuracy.

• Strong leadership and people-management ability.

• Excellent communication and stakeholder-management skills.

• Strong reporting and Excel capabilities.

• High levels of integrity, confidentiality and ethical judgment.

• Ability to coach, support and hold teams accountable.

• Proactive approach with a strong continuous-improvement mindset.