Patient Administration Manager - Hybrid

EnableSA Recruitment; Cape Town; Ibrido; ZAR 600.000 - 900.000; Tempo pieno

Descrizione del lavoro

EnableSA Recruitment in Cape Town is seeking a Patient Administration Manager for a hybrid role. You will lead the Credit Control and Case Management teams, monitor performance and key revenue cycle risks, and ensure accurate documentation for funder compliance.

The role requires a private healthcare admin background and strong Excel reporting capabilities. You will conduct monthly tariff analyses and support tariff negotiations while driving governance and continuous improvement across the

Competenze

• Minimum 5 years' relevant experience in private healthcare administration and revenue cycle management.
• Minimum 2 years' supervisory or management experience.
• Sound knowledge of private healthcare revenue cycle, medical scheme rules, and funder requirements.
• Strong Excel capabilities for analysis and reporting.
• Working knowledge of funder and industry portals (advantageous).

Mansioni

• Lead and support the Team Leaders responsible for Credit Control and Case Management.
• Monitor operational performance, departmental targets, escalations, and key revenue cycle risks.
• Oversee debtor performance, collections, age analysis, and month-end debtor reporting.
• Ensure effective case management processes, including authorisations, funder compliance, and accurate documentation.
• Conduct monthly tariff analyses, identify trends, and support annual tariff implementation and negotiations.
• Prepare accurate reports and provide insights to support strategic decision-making by the Head: Administration.
• Drive standardisation, governance, accountability, and continuous improvement across all areas of responsibility.

Conoscenze

Microsoft Office

Excel analytics

Formazione

Diploma or Degree in Healthcare Management/Business Administration

Descrizione del lavoro

Position: Patient Administration Manager - Hybrid

Location: Cape Town

Requirements:

• Grade 12
• Relevant Diploma or Degree in Healthcare Management, Business Administration, or a related field
• Minimum of 5 years' relevant experience in private healthcare administration, revenue cycle management, case management, credit control, or a related function
• Minimum of 2 years' supervisory or management experience
• Sound knowledge of private healthcare revenue cycle processes, medical scheme rules, and funder requirements
• Strong understanding of case management, credit control, age analysis, and month-end debtor processes
• Intermediate to advanced Microsoft Office skills, with strong Excel capabilities for analysis and reporting
• Working knowledge of funder and industry portals will be advantageous

Responsibilities:

• Lead and support the Team Leaders responsible for Credit Control and Case Management
• Monitor operational performance, departmental targets, escalations, and key revenue cycle risks
• Oversee debtor performance, collections, age analysis, and month-end debtor reporting
• Ensure effective case management processes, including authorisations, funder compliance, and accurate documentation
• Conduct monthly tariff analyses, identify trends, and support annual tariff implementation and negotiations
• Prepare accurate reports and provide insights to support strategic decision-making by the Head: Administration
• Drive standardisation, governance, accountability, and continuous improvement across all areas of responsibility