Parts Manager

Sydsen Group; Stellenbosch; On-site; ZAR 550,000 - 850,000; Full time

Job summary

Sydsen Group is seeking an experienced Parts Manager to lead the Parts Department at a premium automotive dealership in Stellenbosch. You will oversee daily operations, manage stock and inventory, drive parts sales and lead a high-performing team.

The role focuses on profitability while maintaining exceptional customer service standards and strong collaboration with Workshop and Service departments under pressure.

Qualifications

• Matric (Grade 12) is required.
• Minimum 5 years' experience in automotive parts within a franchised dealership.
• Minimum 3 years' experience managing a Parts Department team.
• Proven experience in stock control, stocktakes, obsolete stock management and inventory accuracy.
• Strong understanding of departmental budgets, sales targets and gross profit management.
• Experience using a Dealer Management System (DMS), such as CDK, Autoline or Kerridge.
• Proficient in Microsoft Excel.
• Valid driver’s licence.
• Strong leadership, communication and organisational skills.
• Excellent commercial awareness and customer service skills.

Responsibilities

• Manage the daily operations of the Parts Department.
• Lead, motivate and develop the parts team to achieve departmental targets.
• Oversee inventory management, stock control, stocktakes and obsolete stock.
• Ensure timely and accurate parts availability for workshop and customer requirements.
• Manage supplier relationships, procurement, backorders and returns.
• Drive retail, trade and wholesale parts sales.
• Monitor departmental budgets, gross profit, sales targets and overall profitability.
• Ensure compliance with manufacturer standards, warranty procedures and operational policies.
• Maintain excellent customer service and resolve customer queries effectively.
• Implement effective stock control measures to minimise losses and improve efficiency.

Skills

Leadership

Communication

Organisational skills

Customer service

Commercial awareness

Education

Matric (Grade 12)

Diploma in Business Management / Supply Chain / Logistics

NQF certification (related)

Tools

CDK

Autoline

Kerridge

Excel

Job description

My client is seeking an experienced and results-driven Parts Manager to lead the Parts Department at a well-established premium automotive dealership in Stellenbosch.

The successful candidate will be responsible for overseeing daily operations, managing stock and inventory, driving parts sales, leading a high-performing team and ensuring departmental profitability while maintaining exceptional customer service standards.

Key Responsibilities

• Manage the daily operations of the Parts Department.
• Lead, motivate and develop the parts team to achieve departmental targets.
• Oversee inventory management, stock control, stocktakes and obsolete stock.
• Ensure timely and accurate parts availability for workshop and customer requirements.
• Manage supplier relationships, procurement, backorders and returns.
• Drive retail, trade and wholesale parts sales.
• Monitor departmental budgets, gross profit, sales targets and overall profitability.
• Ensure compliance with manufacturer standards, warranty procedures and operational policies.
• Maintain excellent customer service and resolve customer queries effectively.
• Implement effective stock control measures to minimise losses and improve efficiency.

Minimum Requirements

• Matric (Grade 12).
• Minimum 5 years' experience in automotive parts within a franchised dealership.
• Minimum 3 years' experience managing a Parts Department team.
• Proven experience in stock control, stocktakes, obsolete stock management and inventory accuracy.
• Strong understanding of departmental budgets, sales targets and gross profit management.
• Experience using a Dealer Management System (DMS), such as CDK, Autoline or Kerridge.
• Proficient in Microsoft Excel.
• Valid driver's licence.
• Strong leadership, communication and organisational skills.
• Excellent commercial awareness and customer service skills.
• Ability to work effectively with Workshop and Service departments under pressure.

Advantageous

• Recognised automotive parts qualification or relevant NQF certification.
• Diploma in Business Management, Supply Chain or Logistics.
• Previous experience within a premium automotive dealership.
• Experience developing trade and wholesale parts sales.
• Knowledge of OEM warranty procedures and audit requirements.