Part-Time Social Media Engagement Champion

Placements24; Sandton; Híbrido; ZAR 83 000 - 165 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Flexible part-time hours

Competitive hourly rate

Growth opportunity

Supportive team environment

Resumo da oferta

Placements24 in Sandton, Gauteng, ZA, is seeking a proactive Social Media Engagement Specialist for a part-time role. You will manage online conversations, respond to comments, messages, and reviews, and foster a welcoming brand voice across platforms.

The ideal candidate is empathetic, organized, and skilled at building community through thoughtful replies, timely support, and collaboration with the content team to address trends and feedback while maintaining a positive customer experience.

Qualificações

• Previous experience in social media management, customer service, or community management.
• Excellent written and verbal English communication.
• Strong knowledge of major social platforms and engagement norms.
• Empathetic, customer-centric approach to communication.
• Ability to handle multiple conversations simultaneously.

Responsabilidades

• Monitor channels for mentions and comments across Facebook, Instagram, and Twitter.
• Respond to inquiries and feedback in a timely, on-brand manner.
• Engage with followers by starting conversations and asking questions.
• Identify opportunities to improve brand reputation through interactions.
• Track engagement metrics and report on sentiment and growth.
• Collaborate with content team to respond to trending topics.

Conhecimentos

Social media management

Excellent written communication

English grammar

Customer-centric mindset

Community engagement

Multitasking

Formação académica

High school diploma or equivalent

Ferramentas

Social media monitoring tools

Descrição da oferta de emprego

Placements24 in Sandton, Gauteng, ZA, is seeking a proactive Social Media Engagement Specialist for a part-time role. You will manage online conversations, respond to comments, messages, and reviews, and foster a welcoming brand voice across platforms.

The ideal candidate is empathetic, organized, and skilled at building community through thoughtful replies, timely support, and collaboration with the content team to address trends and feedback while maintaining a positive customer experience.