Part-Time Outpatient Clinic Receptionist

NHS Scotland; Aberdeen; Presencial; ZAR 219.000 - 295.000; A tiempo parcial

Descripción de la vacante

NHS Grampian is inviting applications for a Band 2 Outpatient Receptionist to join the Outpatient Administration team across Aberdeen Maternity Hospital, Aberdeen Royal Infirmary, Royal Aberdeen Children’s Hospital and Woodend General Hospital. This is a 20-hour per week post, Monday to Friday 13:00–17:00.

You will provide administrative support in a busy outpatient setting, handling patient telephone enquiries, processing GP referrals, preparing clinic lists and paperwork, and assisting with

Formación

• Good customer service skills and polite telephone manner.
• Ability to work as part of a team and maintain a calm, friendly manner.
• Excellent communication, interpersonal and IT skills for busy clinics.

Responsabilidades

• Handle patient telephone enquiries and greeting in person.
• Process GP referrals and prepare clinic lists and paperwork.
• Assist clinic coordinators with booking appointments from outpatient waiting lists.
• Carry out general administrative duties as required.

Conocimientos

Customer service

Telephone manner

Teamwork

IT skills

Communication skills

Herramientas

MS Office

Descripción del empleo

NHS Grampian is inviting applications for a Band 2 Outpatient Receptionist to join the Outpatient Administration team across Aberdeen Maternity Hospital, Aberdeen Royal Infirmary, Royal Aberdeen Children’s Hospital and Woodend General Hospital. This is a 20-hour per week post, Monday to Friday 13:00–17:00.

You will provide administrative support in a busy outpatient setting, handling patient telephone enquiries, processing GP referrals, preparing clinic lists and paperwork, and assisting with