Part-Time Outpatient Receptionist – 20hrs/week

NHS Ayrshire & Arran; Aberdeen; On-site; ZAR 437,000 - 525,000; Part time

Job summary

NHS Grampian invites applications for a Band 2 Outpatient Receptionist role based at Aberdeen sites. This 20-hour-per-week post runs Monday to Friday 13:00–17:00 and offers essential front-desk support to the Outpatients Department.

You will handle patient telephone enquiries, process GP referrals, prepare clinic lists and paperwork, and assist booking appointments from waiting lists, all while delivering friendly, efficient service in a busy clinic environment.

Qualifications

• Excellent customer service and communication skills.
• Ability to work as part of a team and under pressure.

Responsibilities

• Provide administrative support to the Outpatients Department.
• Handle telephone enquiries from patients.
• Process GP referrals and prepare clinic lists and paperwork.
• Assist clinic coordinators with booking appointments from outpatient waiting lists and other admin duties.

Skills

Customer service

Telephone manners

IT skills

Job description

NHS Grampian invites applications for a Band 2 Outpatient Receptionist role based at Aberdeen sites. This 20-hour-per-week post runs Monday to Friday 13:00–17:00 and offers essential front-desk support to the Outpatients Department.

You will handle patient telephone enquiries, process GP referrals, prepare clinic lists and paperwork, and assist booking appointments from waiting lists, all while delivering friendly, efficient service in a busy clinic environment.