Paralegal

Section27; Johannesburg; On-site; ZAR 180,000 - 210,000; Full time

Job summary

Section27 seeks a paralegal to be the primary contact for clients seeking legal advice and assistance. You will record case details, liaise with attorneys, and ensure accurate reporting within the organisation's systems.

The role involves working closely with the legal and research teams and maintaining stakeholder databases for effective referrals.

Qualifications

• Must have a Diploma in Paralegal studies or LLB.
• At least 1–2 years post-qualification legal experience.
• Excellent communication and client-facing skills.

Responsibilities

• Serve as the primary contact for clients seeking legal advice and assistance by telephone, email or in person.
• Record all relevant client information and case details in the organisation's systems.
• Collaborate with attorneys to provide sound legal advice within the organisation’s mandate.
• Report on matters using the organisation's reporting systems and timelines.
• Maintain up-to-date databases of stakeholders and services offered by partner organisations.
• Assist with ad hoc legal research and contribute to routine legal tasks as needed.

Skills

Communication

Teamwork

Legal research

Client management

Education

Diploma in Paralegal studies or LLB

Job description

Education

Diploma in Paralegal studies or an LLB

Experience

A least 1-2 years of post-qualification relevant experience

Duration

2 years

Personal attributes

Ability to work under pressureWillingness to work beyond official working timesMust be compassionate and a good listenerAbility to work in a teamWillingness to travel at times

Language

Fluency in spoken and written EnglishProficiency in one or more indigenous South Africa Language is advantageous

Duties and responsibilities

To be the primary point of contact for all persons seeking legal advice and assistance. Enquiries may be received primarily by telephone and email but may also be made in person.This will include:Recording all relevant personal, contact and case information on the organisation’s designated systems;Taking complete statements from clients;Consulting with attorneys in order to provide sound legal advice and appropriate assistance within the organisation’s mandate;andReporting on your matters that are properly recorded on the organisation’s designated systems.To manage the referral of enquiries to the attorneys and to referral organisations where appropriate.To manage an up-to-date electronic system of recording, reconciling and tracking all enquiries received and referred.To develop and maintain an accessible, up-to-date and user-friendly database of the names and contact details of all relevant stakeholders and the services offered by eachTo prepare and submit detailed weekly, monthly and quarterly reports and board reports on all enquiries received and referred.The paralegal must be up-to-date on relevant content regarding cases that SECTION27 is dealing with and training must be provided in this regard.Research work will often be required as part of this training in order to keep abreast of current issues and provide full support to attorneys as necessary.To assist SECTION27’s legal and research teams with ad hoc legal research and other general legal tasks as well as substantive work when requested.To participate in collaborative efforts with the organisation’s stakeholders and partner organisations.