Optimisation, Improvement & Automation Manager

Altron; Midrand; On-site; ZAR 900,000 - 1,500,000; Full time

Job summary

Altron is seeking an Optimisation, Improvement & Automation Manager in Midrand to lead performance measurement, operational improvement and the automation portfolio within Recoveries. You will shape how the operation is measured, improved and enabled through data-driven programs.

The role requires designing frameworks, managing the improvement pipeline, and delivering measurable gains in service, efficiency and scalability. A strategic leadership position with a strong analytics focus.

Qualifications

• Degree or Diploma in Engineering, Information Systems, Data Analytics, or Operations Management.
• Minimum 5 years in Process Improvement, Business Transformation, Operational Analytics, Automation programmes.
• Minimum 2 years leading cross-functional improvement initiatives.
• Advanced proficiency in Microsoft Excel and data-driven decision making.

Responsibilities

• Design and implement operational performance frameworks with KPIs, targets, baselines and reporting standards.
• Develop performance reporting systems providing leaders with a single source of insight.
• Lead regular performance reviews with operational leaders and drive corrective actions.
• Analyse cycle times, workloads and outcomes to identify improvement opportunities.
• Own end-to-end improvement pipeline from opportunity to benefits realisation.
• Lead root-cause analyses to address recurring challenges and escalations.
• Pilot process improvements, evaluate outcomes and scale successful initiatives.
• Develop and maintain process documentation.

Skills

Performance Management

Operational Optimisation

Data Analytics

Automation

Process Improvement

Business Transformation

Operational Analytics

Education

Degree in Engineering

Degree in Information Systems

Degree in Data Analytics

Degree in Operations Management

Tools

Microsoft Excel

Job description

By submitting your CV on this Career Portal, you acknowledge that your personal information will be processed in accordance with the Protection of Personal Information Act (POPI Act).

We will use your information to: Match your qualifications with suitable job opportunities, Contact you regarding potential employment, and Manage your application in our system.

Your personal information will be kept confidential and protected with appropriate security measures.

You have the right to access your information, request corrections, and object to its use. Should you wish to withdraw your application, you may do so on the Application screen.

If you have any questions about our POPI policy, please contact us via our details on the Altron Website.

Position Number: 7571

Reference Number: 2027178

Introduction: Business Unit: Netstar
Job Type: Permanent
Location: Midrand
Are you passionate about transforming operations, improving customer outcomes, and leveraging automation to increase efficiency? We are looking for an experienced Optimisation, Improvement & Automation Manager to lead our operational improvement and automation agenda within the Recoveries environment.
This is a strategic change and performance leadership role focused on how the operation is measured, improved, and enabled. The successful candidate will design and manage performance measurement systems, lead operational improvement initiatives, and oversee the automation portfolio to deliver measurable gains in service, efficiency, scalability, and customer outcomes.

Required Tasks: Performance Management & Operational Optimisation
Design and implement operational performance frameworks, including KPI definitions, targets, baselines, and reporting standards.
Develop and maintain performance reporting systems that provide leaders with a single, trusted source of operational insight.
Lead regular performance reviews with operational leaders and facilitate corrective action planning.
Analyse cycle times, workloads, productivity, and outcomes to identify improvement opportunities and optimise capacity planning.
Continuous Improvement Portfolio Management
Own and manage the end-to-end improvement pipeline, from opportunity identification and prioritisation through implementation and benefit realisation.
Lead root-cause analysis initiatives to address recurring operational challenges, delays, and escalations.
Pilot process improvements, evaluate outcomes, and scale successful initiatives across the operation.
Develop and maintain process documentation.

Requirements: Qualifications
Degree or Diploma in:
Engineering
Information Systems
Data Analytics
Operations Management
Or a related field
Experience
Minimum 5 years' experience in:
Process Improvement
Business Transformation
Operational Analytics
Automation Programmes
Minimum 2 years' experience leading cross-functional improvement or change initiatives.
Advanced proficiency in Microsoft Excel and at least one Business Intelligence or Dashboarding tool.
Strong experience in data-driven decision making and performance management.