Operations Team Lead

Placements24; Gqeberha; On-site; ZAR 360,000 - 540,000; Full time

Benefits offered by this job

Competitive salary

On-site Port Elizabeth

Medical aid

Retirement fund

Internal promotions

Supportive team

Job summary

Placements24 in Port Elizabeth seeks an energetic Operations Team Lead to supervise the daily execution of tasks and support team members in reaching objectives. The role focuses on maintaining smooth workflows, applying procedures, and delivering high operational standards.

The ideal candidate has strong leadership, organization, and communication skills, with 3–5 years in operations and a proven ability to guide teams toward continuous improvement.

Qualifications

• 3-5 years in an operational role with some supervisory experience preferred.
• Demonstrated ability to lead and motivate a team.
• Strong organizational and time management skills.
• Good understanding of operational processes and workflow management.
• Effective communication and interpersonal skills.
• High school diploma or equivalent; further education or certification is a plus.

Responsibilities

• Supervise and guide a team of operational staff in performing daily tasks.
• Ensure adherence to established operational procedures and quality standards.
• Monitor team performance, identify areas for improvement, and provide coaching.
• Assist in the training and onboarding of new team members.
• Collaborate with other departments to resolve operational issues and ensure seamless workflow.
• Maintain operational records and prepare daily/weekly activity reports.

Skills

Leadership

People management

Time management

Communication

Organizational skills

Education

High school diploma or equivalent

Further education or certification a plus

Job description

About the Role

Our client is seeking an energetic and organized Operations Team Lead to guide their operational team in Port Elizabeth . This role is essential for ensuring the smooth day-to-day execution of operational tasks and supporting team members in achieving their objectives. You will be responsible for supervising daily activities, implementing operational procedures, and ensuring that all tasks are completed efficiently and to a high standard. This is an ideal position for someone looking to step into a leadership role and make a tangible difference in operational outcomes.

Key Responsibilities

• Supervise and guide a team of operational staff in performing daily tasks.


• Ensure adherence to established operational procedures and quality standards.


• Monitor team performance, identify areas for improvement, and provide coaching.


• Assist in the training and onboarding of new team members.


• Collaborate with other departments to resolve operational issues and ensure seamless workflow.


• Maintain operational records and prepare daily/weekly activity reports.

Requirements

• 3-5 years of experience in an operational role , with some supervisory experience preferred.


• Demonstrated ability to lead and motivate a team.


• Strong organizational and time management skills.


• Good understanding of operational processes and workflow management.


• Effective communication and interpersonal skills.


• High school diploma or equivalent; further education or certification is a plus.

Benefits

• Competitive salary with regular performance reviews.


• On-site position based in Port Elizabeth .


• Access to medical aid and retirement fund contributions.


• Opportunities for internal promotion and skill development.


• Positive and supportive team environment.