Operations Supervisor

Placements24; East London; Hybrid; ZAR 350,000 - 500,000; Full time

Benefits offered by this job

Health and wellness benefits

Paid time off and company holidays

Training and skill development

Hybrid work flexibility

Overtime pay potential

Job summary

Placements24 is seeking an Operations Supervisor in East London to lead the operations team, ensuring daily tasks are executed efficiently and safely. This hybrid role combines on-site leadership with remote coordination to maintain productivity and quality.

You will oversee workflow, monitor performance, and support team development while upholding company policies and safety standards. Excellent communication and problem-solving skills are essential for success in this role.

Qualifications

• Experience in a supervisory or team lead role within an operations environment.
• Ability to lead and motivate a team.
• Solid understanding of operational processes and best practices.
• Strong communication and interpersonal skills.
• Able to work in a hybrid on-site/remote model.
• Problem-solving and attention to detail.

Responsibilities

• Supervise and direct the daily activities of the operations team to meet performance targets.
• Ensure adherence to company policies, procedures, and safety standards.
• Monitor workflow and productivity, implementing improvements as needed.
• Provide guidance, training, and support to team members.
• Address operational issues and escalate them as necessary.
• Conduct regular team meetings to discuss objectives and resolve challenges.

Skills

Team leadership

Communication skills

Interpersonal skills

Hybrid coordination

Problem solving

Attention to detail

Job description

About the Role

Our client is seeking a dynamic and hands-on Operations Supervisor to lead their operational team in East London. This role is integral to ensuring the efficient execution of daily operational tasks, maintaining quality standards, and supporting team members. You will be responsible for workflow management, performance monitoring, and contributing to a positive and productive work environment. This is a great opportunity for an aspiring manager to gain valuable experience and leadership skills within a hybrid work setting, balancing office-based and remote responsibilities.

Key Responsibilities

• Supervise and direct the daily activities of the operations team to meet performance targets.
• Ensure adherence to company policies, procedures, and safety standards.
• Monitor workflow and productivity, implementing improvements as needed.
• Provide guidance, training, and support to team members.
• Address operational issues and escalat them as necessary.
• Conduct regular team meetings to discuss objectives and resolve challenges.

Requirements

• Previous experience in a supervisory or team lead role within an operations environment.
• Demonstrated ability to lead and motivate a team.
• Good understanding of operational processes and best practices.
• Strong communication and interpersonal skills.
• Ability to work effectively in a hybrid model , coordinating tasks both on-site and remotely.
• Problem-solving skills and attention to detail.

Benefits

• Competitive salary with potential for overtime pay.
• Health and wellness benefits package.
• Paid time off and company holidays.
• Opportunities for training and skill development.
• Hybrid work flexibility to support work-life balance.