Operations Process Analyst

Placements24; East London; Hybrid; ZAR 420,000 - 660,000; Full time

Benefits offered by this job

Competitive salary with performanceBon

Health and retirement benefits

Remote options and flexible workingArr

Job summary

Placements24 in East London is seeking an Operations Process Analyst to optimize workflows, identify bottlenecks, and drive efficiency with data‑driven solutions. You will dissect complex processes and partner with multiple departments to implement improvements while supporting remote work options.

The role requires a Bachelor's in an analytical field and at least 3 years of process analysis experience, strong data analysis skills, and proficiency in mapping and modeling processes.

Qualifications

• Bachelor's degree in a relevant analytical field.
• Minimum of 3 years of experience in process analysis, operations improvement, or a similar role.
• Strong analytical and quantitative skills with proficiency in data analysis tools.
• Experience with process mapping and modeling techniques.
• Excellent problem‑solving abilities and a methodical approach.

Responsibilities

• Analyze existing operational processes to identify inefficiencies, waste, and areas for improvement.
• Develop detailed process maps and documentation for current and proposed workflows.
• Utilize data analysis tools to collect, interpret, and present performance metrics.
• Recommend and implement process changes to improve efficiency, reduce costs, and enhance quality.
• Collaborate with stakeholders to gather requirements and ensure successful implementation of process improvements.
• Monitor the effectiveness of implemented changes and provide ongoing support.

Skills

Analytical thinking

Data analysis

Process mapping

Process modeling

Problem solving

Communication

Education

Bachelor's degree in Industrial Engineering, Business Administration, or related analytical field

Job description

About the Role

Our client is seeking a highly analytical Operations Process Analyst to optimize operational workflows and drive efficiency improvements within their East London operations, with the flexibility of remote work . This role is critical for dissecting complex processes, identifying bottlenecks, and recommending data‑driven solutions to enhance productivity and reduce costs. You will collaborate closely with various departmental teams to understand their operational needs and implement effective improvements. This is an ideal opportunity for a detail-oriented professional to apply their analytical skills and contribute to the strategic operational success of a dynamic organization.

Key Responsibilities

• Analyze existing operational processes to identify inefficiencies, waste, and areas for improvement.
• Develop detailed process maps and documentation for current and proposed workflows.
• Utilize data analysis tools to collect, interpret, and present performance metrics.
• Recommend and implement process changes to improve efficiency, reduce costs, and enhance quality.
• Collaborate with stakeholders to gather requirements and ensure successful implementation of process improvements.
• Monitor the effectiveness of implemented changes and provide ongoing support.

Requirements

• Bachelor's degree in Industrial Engineering , Business Administration, or a related analytical field.
• Minimum of 3 years of experience in process analysis, operations improvement, or a similar role.
• Strong analytical and quantitative skills with proficiency in data analysis tools.
• Experience with process mapping and modeling techniques.
• Excellent problem‑solving abilities and a methodical approach.
• Effective communication and interpersonal skills for collaboration across diverse teams in the East London region.

Benefits

• Competitive salary and potential for performance bonuses.
• Comprehensive health and retirement benefits.
• Flexible working arrangements, including remote options.
• Opportunities for professional development and skill enhancement.
• A collaborative work culture that values analytical thinking and continuous improvement.