Operations Services Supervisor

Bay Recruit; Gqeberha; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Bay Recruit is seeking a Production Supervisor to manage the Services Department and daily operations. You will supervise staff, optimise resources, and ensure service delivery standards while maintaining cost efficiency in production processes.

Key duties include overseeing dies, stereos and ink processes, coordinating material flow, and supervising subordinates to meet quality and delivery targets. You will also apply safety standards and report to the Production Manager.

Qualifications

• Grade 12 certificate is required.
• Diploma in Production Management would be advantageous.
• Minimum of 3 years experience in a production environment is required.
• Valid forklift licence would be advantageous.
• Ability to complete tasks accurately and timeously.
• Excellent written and verbal communication skills.
• Good planning and time management skills.
• Strong people management skills.
• Ability to work independently with minimal supervision.
• Ability to follow up and follow through on tasks and commitments.
• Computer literacy is required.

Responsibilities

• Oversee the entire services department and its processes (dies, stereos and ink).
• Pro-actively plan, organize, and control resources (manpower & raw materials).
• Monitor Operations and equipment.
• Effectively manage ink consignment stock.
• Order of materials.
• Liaise with internal & external stakeholders.
• Supervise the different sections of the services department.
• Ensure plant efficiency in terms of quality, cost, and on-time-in-full delivery.
• Provide administrative support functions to the Production Manager.
• Oversee the coordination of a new job.
• Action and maintain history packs.
• Proficiently use WMS, Syspro, PC-Topp and Qlik Sense.

Skills

Communication

Planning & Time Management

People Management

Independent Work

Follow-up

Education

Grade 12

Diploma in Production Management

Tools

WMS

Syspro

PC-Topp

Qlik Sense

Job description

This role will assume responsibility for the control and management of the Services Department and the daily operations. Responsibility includes supervising of employees to uphold service delivery standards to produce products cost effectively by reducing downtime and the optimal use of resources.

Minimum Requirements

Grade 12 certificate is required.

Diploma in Production Management would be advantageous.

Minimum of 3 years experience in a production environment is required.

Valid forklift licence would be advantageous.

Ability to complete tasks accurately and timeously.

Excellent written and verbal communication skills.

Good planning and time management skills.

Strong people management skills.

Ability to work independently with minimal supervision.

Ability to follow up and follow through on tasks and commitments.

Computer literacy is required.

Supervision of Operations

Oversee the entire services department and its processes (dies, stereos and ink)

Pro-actively plan, organize, and control resources (manpower & raw materials)

Monitor Operations and equipment

Effectively manage ink consignment stock

Order of materials

Liaise with internal & external stakeholders

Supervise the different sections of the services department.

Ensure plant efficiency in terms of quality, cost, and on-time-in-full delivery

Provide administrative support functions to the Production Manager

Oversee the coordination of a new job

Action and maintain history packs

Proficiently use WMS, Syspro, PC-Topp and Qlik Sense

People Management

Lead, manage and control subordinates

Manage day to day issues

Report on contract and measure of performance scorecards

Provide feedback to employees regarding performance Permanent

Ensure that employees have the necessary knowledge, skills, and abilities to properly perform their functions

Inspection

Ensure that printing machines are attended to and ink-related problems are reported and resolved in a timely manner

Inspect all toners received from the suppliers and report defects to the Production manager

Stock and Tools

Conduct weekly cycle counts and monthly stocktakes

Safety

Ensure all safety requirements are met

Adhere to safe working standards

Ensure equipment and PPE is adhered to

Report incidents to the Production manager