Operations Manager - Sports Facilities

Placements24; Gauteng; On-site; ZAR 900,000 - 1,500,000; Full time

Benefits offered by this job

Competitive salary

Performance incentives

Health insurance

Retirement plan

Annual leave

Professional development

Job summary

Placements24 is seeking an experienced Operations Manager for premier sports facilities in Centurion, Gauteng. You will ensure smooth day-to-day operations, optimize service delivery, and lead a team of facility staff.

Responsibilities cover scheduling, maintenance, safety compliance, budgeting and customer service excellence to deliver outstanding visitor experiences.

Qualifications

• Minimum 5 years of experience in operations management, preferably within Leisure & Sports.
• Proven leadership and staff management experience.
• Strong knowledge of maintenance, safety regulations and best practices.
• Excellent organizational, problem-solving and decision-making skills.
• Proficiency with operations software and tools.

Responsibilities

• Oversee daily operations of sports facilities, including scheduling and event coordination.
• Manage and lead facility staff, including hiring, training and performance management.
• Develop and implement operational policies to ensure safety, security and compliance.
• Manage facility maintenance, repairs, upgrades and equipment condition.
• Control costs and manage budgets; identify efficiency opportunities.
• Ensure exceptional customer service and resolve operational issues promptly.

Skills

Operations management

Staff leadership

Customer service

Facilities maintenance

Safety regulations

Problem solving

Software proficiency

Education

Bachelor's degree

Tools

Operations software

Job description

About the Role

Our client, a prominent organization in the Leisure & Sports sector, is seeking a highly organized and efficient Operations Manager for their state-of-the-art sports facilities in Centurion, Gauteng . This role is crucial for ensuring the smooth and effective day-to-day running of all facility operations, from customer service and staff management to maintenance and safety protocols. You will play a key role in maintaining high standards of service delivery, optimizing operational efficiency, and ensuring a positive experience for all visitors and participants.

Key Responsibilities

• Oversee the daily operations of sports facilities, including scheduling, resource allocation, and event coordination.
• Manage and lead a team of facility staff, including hiring, training, performance management, and fostering a positive work environment.
• Develop and implement operational policies and procedures to ensure safety, security, and compliance with industry standards.
• Manage facility maintenance, repairs, and upgrades, ensuring all equipment and infrastructure are in optimal condition.
• Control operational costs and manage budgets effectively, identifying opportunities for cost savings and efficiency improvements.
• Ensure exceptional customer service delivery, handling inquiries, feedback, and resolving any operational issues promptly.

Requirements

• Minimum of 5 years of experience in operations management , preferably within the Leisure & Sports industry or facility management.
• Proven experience in staff leadership, team management, and customer service excellence.
• Strong understanding of facility maintenance, safety regulations, and operational best practices.
• Excellent organizational, problem-solving, and decision‑making skills.
• Proficiency in using operational management software and tools.
• Bachelor's degree in Business Management, Hospitality, Sports Management, or a related field.

Benefits

• Competitive salary package with performance incentives.
• Opportunity to manage prestigious sports facilities in Centurion .
• Comprehensive health insurance and retirement savings plan.
• Generous annual leave allowance.
• Professional development opportunities within the rapidly growing sports sector.