Leisure Facility Operations Manager

Placements24; Polokwane; On-site; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Competitive salary

Bonuses

Health & retirement benefits

Career advancement

Job summary

Placements24 in Polokwane is seeking a seasoned Leisure Facility Operations Manager to supervise the smooth operation of our recreational facilities. You will lead staff, manage budgets, ensure safety compliance, and uphold high guest experience standards to create a welcoming environment.

The role requires strong leadership, operational excellence, and a deep understanding of facility management within the Leisure & Sports sector.

Qualifications

• Experience in facility/operations management, preferably in leisure or hospitality.
• Strong knowledge of health, safety and environmental regulations for leisure facilities.
• Proven ability to supervise staff and manage performance.
• Experience with budgeting and cost control in operations.
• Excellent problem-solving and decision-making skills.
• Commitment to delivering exceptional service in Leisure & Sports environments.

Responsibilities

• Oversee daily operations of leisure facilities, ensuring safety and standards.
• Manage and schedule facility staff, provide training and evaluations.
• Develop procedures to optimize efficiency and guest satisfaction.
• Oversee maintenance, repairs, and grounds upkeep.
• Control budgets, manage inventory and resources cost-effectively.
• Respond to customer inquiries and resolve issues to maintain service levels.

Skills

Facility management

Staff supervision

Budget management

Safety regulations

Communication

Problem solving

Job description

About the Role

Our client is seeking a seasoned and dedicated Leisure Facility Operations Manager to oversee the smooth and efficient running of their recreational facilities in Polokwane. This critical role involves ensuring the highest standards of safety, guest experience, and operational excellence within the Leisure & Sports sector. You will manage all aspects of daily operations, including staff management, maintenance, budgeting, and customer satisfaction, contributing to a welcoming and enjoyable environment for all visitors. The successful candidate will possess strong leadership skills and a comprehensive understanding of facility management principles.

Key Responsibilities

• Oversee the daily operations of leisure facilities, ensuring compliance with safety regulations and industry standards.
• Manage and schedule facility staff, providing training, support, and performance evaluations.
• Develop and implement operational procedures to optimize efficiency and enhance guest satisfaction.
• Manage maintenance schedules, coordinate repairs, and oversee the upkeep of all facility equipment and grounds.
• Control operational budgets, manage inventory, and ensure cost-effective resource allocation.
• Respond effectively to customer inquiries and resolve any issues to maintain high service levels.

Requirements

• Proven experience in facility management or operations management, ideally within the leisure or hospitality industry.
• Strong knowledge of health, safety, and environmental regulations relevant to leisure facilities.
• Demonstrated ability in staff supervision, team leadership, and performance management.
• Experience with budget management and operational cost control.
• Excellent problem-solving, decision-making, and communication skills.
• A commitment to delivering exceptional service in the Leisure & Sports environment.

Benefits

• Competitive annual salary and performance-related bonuses.
• Opportunities for career advancement within the organization.
• Comprehensive health and retirement benefits package.
• Exposure to diverse recreational activities and community engagement.
• A stable and supportive work environment committed to operational excellence.