Operations Manager

Tsebo Group; Durban; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading service management company in Durban is seeking to oversee daily cleaning operations across multiple sites. The ideal candidate will manage client relationships and ensure high-quality service delivery, leveraging experience in bakery and hospitality environments to enhance standards and compliance. This role requires cost-effective operations to support business growth.

Qualifications

• Experience in bakery and hospitality environments to inform and enhance service standards.
• Ability to manage client relationships and conduct inspections.

Responsibilities

• Oversee daily cleaning operations across multiple sites.
• Manage client relationships and conduct inspections.
• Ensure operations are cost-effective and support business growth.

Skills

Client relationship management

Quality service delivery

Hygiene compliance

Job description

Overview

Oversee daily cleaning operations across multiple sites, ensuring high-quality service delivery aligned with site-specific SLAs. Manage client relationships, conduct inspections, and support site management. Leverage experience in bakery and hospitality environments to enhance service standards, hygiene compliance, and customer satisfaction. Ensure operations are cost-effective and support business growth.

Responsibilities

• Oversee daily cleaning operations across multiple sites, ensuring high-quality service delivery aligned with site-specific SLAs.
• Manage client relationships, conduct inspections, and support site management.
• Leverage experience in bakery and hospitality environments to enhance service standards, hygiene compliance, and customer satisfaction.
• Ensure operations are cost-effective and support business growth.

Qualifications

• Experience in bakery and hospitality environments to inform and enhance service standards, hygiene compliance, and customer satisfaction.
• Ability to manage client relationships, conduct inspections, and support site management.