Operations Manager

Sprayteq; Bellville; On-site; ZAR 900,000 - 1,300,000; Full time

Job summary

Sprayteq is seeking an experienced Operations Manager in Bellville to lead performance across operations, customer experience, team development and growth in a busy automotive repair business.

You will drive growth from repairs, painting and ancillary services while protecting margins, maximise technician utilisation and ensure jobs meet planned dates with high first-time quality.

Qualifications

• Commercially minded manager with automotive body repair experience.
• Hands-on, people-oriented and focused on continuous improvement.
• Thrives on clear accountability and shaping business growth.

Responsibilities

• Drive growth from repairs, painting and ancillary services while protecting gross margins.
• Maximise technician and workshop bay utilisation to meet planned dates.
• Manage parts and paint inventory to minimise stockouts.
• Deliver high first-time quality with minimal rework.
• Grow the customer base via stronger insurance broker relationships and new accounts.
• Uphold safety standards and regulatory compliance.

Job description

We're looking for an experienced, results-driven Operations Manager to lead performance across operations, customer experience, team development and growth in a busy automotive repair business.

Key Responsibilities

Financial Performance

Drive consistent growth from repairs, painting and ancillary services. Protect and improve gross profit margins while keeping labour and material costs under control.

Operational Excellence

Ensure jobs are completed on planned dates. Maximise utilisation of technicians and workshop bays. Manage parts and paint inventory to minimise stockouts. Deliver high first-time quality with minimal rework.

Customer Satisfaction & Reputation

Maintain strong customer satisfaction through post-repair feedback and build a consistently positive online reputation.

Team Leadership

Develop a stable, high-performing team with low turnover. Uphold rigorous safety standards and full compliance with industry certifications.

Business Development & Improvement

Grow the customer base through stronger insurance broker relationships and new accounts. Maintain reliable equipment through proactive maintenance and implement ongoing process improvements.

The Ideal Candidate

A commercially minded, quality-focused manager with proven experience in automotive body repair environment. Hands-on, people-oriented and driven by continuous improvement.

If you thrive on clear accountability and want to shape the success of a growing business, we'd like to hear from you.