Operations Controller – Container Transport

Greys Recruitment; South Africa; On-site; ZAR 120,000 - 180,000; Full time

Job summary

Greys Recruitment is seeking a logistics coordinator in the Durban area to assist with daily driver allocations, communicate trip instructions, and monitor attendance and progress.

The role requires 1–2 years in logistics or warehousing, Grade 12, and solid Excel/Outlook skills; you will capture data, update spreadsheets, and liaise with depots and customers. Attention to detail and clear communication are essential as you support container movements and port operations.

Qualifications

• Grade 12/Matric is required.
• 1–2 years' experience in logistics, transport, warehousing, administration or similar environment.
• Experience working with drivers is advantageous.
• Exposure to container transport or depot operations is preferred.
• Basic understanding of Durban logistics/port operations is advantageous.
• Computer literate with MS Excel and MS Outlook.

Responsibilities

• Assist with the daily allocation and coordination of drivers.
• Communicate trip instructions to drivers.
• Monitor driver attendance and availability.
• Record driver working hours and trip times.
• Follow up with drivers regarding collection and delivery progress.
• Escalate delays or problems to the Senior Controller/Operations Manager.
• Assist with coordinating container collections and deliveries.
• Track container movements between terminals, depots and customers.
• Update depot and operation records as required.
• Provide customers with updates on deliveries and collections.

Skills

Logistics coordination

Driver coordination

Communication

Attention to detail

Computer literacy

Education

Grade 12 / Matric

Tools

MS Excel

MS Outlook

MS Office

Job description

Minimum Requirements

• Grade 12 / Matric.
• 1–2 years' experience in logistics, transport, warehousing, administration or a similar environment.
• Previous experience working with drivers will be advantageous.
• Some exposure to container transport or depot operations is preferred.
• Basic understanding of Durban logistics/port operations would be advantageous.
• Computer literate.
• Basic to intermediate MS Excel and MS Outlook skills.
• Good communication skills.
• Strong attention to detail.
• Knowledge of MS Packages

Key Responsibilities

• Assist with the daily allocation and coordination of drivers.
• Communicate trip instructions to drivers.
• Monitor driver attendance and availability.
• Record driver working hours and trip times.
• Follow up with drivers regarding collection and delivery progress.
• Escalate delays or problems to the Senior Controller/Operations Manager.
• Assist with coordinating container collections and deliveries.
• Track the movement of containers between terminals, depots and customers.
• Follow up on outstanding collections and deliveries.
• Capture container and trip information accurately.
• Assist with resolving basic operational issues
• Basic understanding of the Durban Container Terminal/Port environment.
• Assist with coordinating port-related collections and deliveries.
• Monitor driver progress and communicate delays.
• Learn and understand terminal and depot procedures
• Communicate with depots regarding container availability and movements.
• Assist with confirming collection and delivery arrangements.
• Record depot-related information and discrepancies.
• Escalate any problems to the relevant senior staff member.
• Provide customers with basic updates regarding deliveries and collections.
• Communicate expected arrival times.
• Notify customers of delays after receiving confirmation from the operations team.
• Respond professionally to customer queries.
• Assist with maintaining driver and vehicle documentation.
• Check that required documents are available and valid.
• Maintain accurate operational records.
• Assist with filing and updating compliance information.
• Assist with daily operational reports.
• Capture trip information and driver times.
• Update Excel spreadsheets.
• Provide accurate information to management.