Operations & Client Liaison Officer

RMG Recruitment

Paarl

On-site

ZAR 180,000 - 300,000

Full time

3 days ago

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Job summary

RMG Recruitment is seeking an Operations & Client Liaison Officer to support day-to-day foreign exchange, financial markets, and client service across the Group. You will assist with trade capture, settlements, international payments and back-office operations to ensure accurate processing and regulatory compliance.

The role emphasizes collaboration with clients, banking partners and internal teams to maintain service levels and efficient operations while managing risk and documentation.

Qualifications

Experience in foreign exchange operations and financial markets would be advantageous.
Knowledge of regulatory compliance and KYC/AML requirements.
Experience with reconciliations, back-office support and trade capture.
Client service and stakeholder relationship management experience.

Responsibilities

Oversee foreign exchange activities and financial market operations.
Support trade execution and settlement processes.
Process international payments and banking operations.
Maintain client/stakeholder relationships and service levels.
Ensure regulatory compliance and risk management across activities.
Provide back-office support including reconciliations and reporting.

Skills

Foreign Exchange

Financial Markets

Compliance (FICA, AML, KYC/CDD, SARB)

Operations

Systems & Technology

Tools

Paradigm

Beeswax

Xero

Hubdoc

Intellimali

Acorn

Paymentology

Zendesk

Microsoft Office

Advanced Excel

Bloomberg

Reuters

Job description

The Operations & Client Liaison Officer is responsible for supporting the day-today foreign exchange, financial markets, client service and operational activities across the Group.

The role combines foreign exchange operations, market research and analysis, trade execution support, international payments, client and stakeholder service, regulatory compliance, financial administration, reconciliations and operational support.

The incumbent will work closely with clients, banking partners, internal teams and management to ensure that transactions are processed accurately, efficiently and within required service levels and regulatory requirements. The role also provides back-office and settlement support to the trading and operations functions, including trade capture, reconciliations, reporting, documentation and monitoring of transactions through to completion.

All tasks falling within this scope shall be performed under the supervision of a duly qualified and authorised individual. The employee shall comply with all applicable regulatory and internal compliance requirements in respect of transactions and communications with clients

Responsibilities