Operations Business Analyst

Placements24; Soweto; Hybrid; ZAR 420,000 - 660,000; Full time

Benefits offered by this job

Competitive pay

Performance bonus

Health benefits

Paid time off

Remote-friendly culture

Job summary

Placements24 is seeking an Operations Business Analyst to join a fully remote operations team. The role focuses on identifying inefficiencies, gathering requirements, and recommending solutions to enhance processes and systems across departments.

The ideal candidate is highly analytical, proficient with data analysis tools, and capable of bridging business operations with technical solutions in a remote setting.

Qualifications

• Bachelor's degree in Business Administration, Information Systems, or a related quantitative field.
• 3–5 years of experience as a Business Analyst or in a similar analytical role within operations.
• Proficiency in data analysis tools and techniques (e.g., SQL, Excel, Tableau).
• Strong understanding of operations management principles and business process modeling.
• Excellent analytical, problem-solving, and critical thinking skills.
• Outstanding written and verbal communication abilities, with experience in a remote environment.

Responsibilities

• Analyze operational data to identify trends, bottlenecks, and areas for improvement.
• Gather and document business requirements from stakeholders across different operational units.
• Develop process maps and workflow diagrams to visualize current and proposed operational flows.
• Formulate data-driven recommendations for process optimization and system enhancements.
• Collaborate with technical teams to design and implement solutions that meet business needs.
• Prepare reports and presentations to communicate findings and proposed changes to management.

Skills

SQL

Excel

Tableau

Data analysis

Operations management

Communication

Education

Bachelor's degree in Business/IS

Job description

About the Role

Our client is searching for a highly analytical and process-oriented Operations Business Analyst to join their remote operations team. This role is crucial for identifying operational inefficiencies, gathering business requirements, and recommending solutions to improve processes and systems. You will work closely with various departments to understand their needs, analyze data, and translate findings into actionable insights and project proposals. The ideal candidate is adept at data analysis, possesses excellent communication skills, and can effectively bridge the gap between business operations and technical solutions in a fully remote setting.

Key Responsibilities

• Analyze operational data to identify trends, bottlenecks, and areas for improvement.
• Gather and document business requirements from stakeholders across different operational units.
• Develop process maps and workflow diagrams to visualize current and proposed operational flows.
• Formulate data-driven recommendations for process optimization and system enhancements.
• Collaborate with technical teams to design and implement solutions that meet business needs.
• Prepare reports and presentations to communicate findings and proposed changes to management.

Requirements

• Bachelor's degree in Business Administration, Information Systems, or a related quantitative field.
• 3-5 years of experience as a Business Analyst or in a similar analytical role within operations.
• Proficiency in data analysis tools and techniques (e.g., SQL, Excel, Tableau).
• Strong understanding of operations management principles and business process modeling.
• Excellent analytical, problem-solving, and critical thinking skills.
• Outstanding written and verbal communication abilities, with experience in a remote environment.

Benefits

• Competitive salary and performance-related bonus.
• Comprehensive health and wellness benefits.
• Generous paid time off and flexible working hours.
• Opportunities for professional training and certifications.
• A collaborative and fully remote work culture that values analytical thinking and continuous learning.