Senior Operations Analyst

Placements24; Sandton; Hybrid; ZAR 1,440,000 - 1,921,000; Full time

Benefits offered by this job

Competitive salary

Fully remote

Health insurance

Paid time off

Professional development

Job summary

Placements24 is seeking a detail-oriented Senior Operations Analyst to join a fully remote team. The role focuses on driving efficiency through data analysis, process evaluation, and strategic recommendations that support growth and performance improvements across the organization.

The ideal candidate has a strong analytical background, experience with SQL, Excel, and BI tools, and excellent communication skills to translate complex findings for diverse audiences.

Qualifications

• Bachelor's degree or higher in a quantitative field as listed.
• 4+ years of experience in Operations Analysis or similar.
• Proficiency with SQL, Excel and BI tools (Tableau, Power BI).
• Solid understanding of operations management principles and business processes.
• Excellent analytical, problem-solving and communication skills.
• Ability to present complex findings clearly to technical and non-technical audiences.

Responsibilities

• Analyze operational data to identify trends, inefficiencies and improvement areas.
• Develop and maintain dashboards and reports for KPIs.
• Conduct in-depth research to support strategic decisions and planning.
• Collaborate with cross-functional teams to address operational challenges with data-driven solutions.
• Recommend and implement processes to improve efficiency, reduce costs and quality.
• Stay current with industry trends and best practices in operations analysis.

Skills

SQL

Excel

Tableau

Power BI

Analytical thinking

Education

Bachelor's degree in Finance, Economics, Statistics, Operations Management, or related quantitative field

Job description

About the Role

Our client is looking for a detail-oriented and analytical Senior Operations Analyst to join their fully remote team. This role is critical for driving operational efficiency through data analysis, process evaluation, and strategic recommendations. The ideal candidate will possess strong analytical skills, a deep understanding of operational metrics, and the ability to translate complex data into actionable insights that support business growth and improve performance across the organization.

Key Responsibilities

• Analyze operational data to identify trends, inefficiencies, and areas for improvement.
• Develop and maintain dashboards and reports to track key operational performance indicators (KPIs).
• Conduct in-depth research and analysis to support strategic decision-making and operational planning.
• Collaborate with cross-functional teams to understand their operational challenges and provide data-driven solutions.
• Recommend and implement process improvements to enhance efficiency, reduce costs, and improve quality.
• Stay current with industry trends and best practices in operations analysis and management.

Requirements

• Bachelor's degree in Finance, Economics, Statistics, Operations Management, or a related quantitative field.
• 4+ years of experience as an Operations Analyst or in a similar analytical role.
• Proficiency in data analysis tools such as SQL, Excel, and business intelligence platforms (e.g., Tableau, Power BI).
• Strong understanding of operations management principles and business processes.
• Excellent analytical, problem-solving, and critical thinking skills.
• Ability to communicate complex findings clearly and concisely to both technical and non-technical audiences.

Benefits

• Competitive salary and performance-based incentives.
• Fully remote work arrangement, offering significant flexibility.
• Comprehensive health, dental, and vision insurance.
• Generous paid time off and holidays.
• Opportunities for professional development and continuing education.