Operational Intelligence Administrator

Smollan; Cape Town; Hybrid; ZAR 180,000 - 280,000; Full time

Job summary

Smollan is seeking a detail-oriented AI Validator to join our Operational Intelligence team. The role focuses on validating OCR-extracted data from scanned documents to ensure accuracy, formatting, and completeness before centralization and reporting.

You will work remotely with hybrid arrangements, maintain audit trails, and collaborate with AI Auditors to resolve discrepancies while adhering to data privacy protocols.

Qualifications

• Matric certificate or higher in data entry, administration, or relevant field.
• Experience in data validation, quality control, or administration.
• Proficient with Google Sheets and cloud-based tools.
• Reliable internet connection and computer for hybrid work.

Responsibilities

• Validate OCR-extracted data for accuracy and consistency.
• Ensure data is correctly interpreted and meets quality standards.
• Identify and correct formatting or completeness issues.
• Update and maintain cleaned data in centralized spreadsheets.
• Collaborate with AI Auditors and supervisors to resolve discrepancies.
• Document validation checks and audit trails.
• Contribute to continuous process improvement of OCR tools.
• Adhere to data handling and privacy protocols.

Skills

Attention to detail

Tech-savvy

Adaptability

Time management

Remote work

Communication

Data entry speed

Problem solving

Accountability

Education

Matric or higher

Tools

Google Sheets

Cloud-based tools

Job description

Role Overview

We are seeking a detail-oriented AI Validator to join our operational Intelligence team. This role is central to ensuring that the OCR (Optical Character Recognition) data extracted from scanned documents meets strict accuracy, formatting, and completeness standards before it is centralized and reported. The ideal candidate is tech-savvy, quick-thinking, and passionate about data integrity.

Key Responsibilities

• Validate OCR-extracted data for accuracy and consistency.
• Ensure extracted data is correctly interpreted and meets expected quality standards.
• Identify and correct formatting or completeness issues in data entries.
• Update and maintain cleaned and verified data in centralized spreadsheets.
• Collaborate with AI Auditors and supervisors to resolve discrepancies.
• Document validation checks and maintain audit trails.
• Participate in continuous process improvement and provide feedback on OCR tool performance.
• Adhere to established data handling and privacy protocols.

Key Skills & Competencies

• High attention to detail
• Tech-savvy and comfortable with digital tools
• Ability to adapt quickly to new features and technologies
• Strong time management and task prioritization
• Ability to work remotely and independently
• Moderate communication skills
• Fast and accurate data entry skills
• Problem-solving and analytical thinking
• Accountability and consistency in task execution

Required Qualifications

• Matric certificate or higher qualification in data entry, administration, or relevant field.
• Demonstrated experience in a role requiring data validation, quality control, or administration.
• Comfortable working in Google Sheets and other cloud-based tools.
• Access to a reliable internet connection and computer for hybrid work.

Preferred Qualifications

• Prior experience with OCR tools or AI-based systems.
• Understanding of document formatting standards.
• Experience with Google Apps Script or workflow automation tools is a plus.

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