AI Operations Specialist

Placements24; Soweto; On-site; ZAR 420,000 - 550,000; Full time

Benefits offered by this job

Competitive salary

Professional development

Growth opportunities

Impactful AI projects

Job summary

Placements24 seeks an AI Operations Specialist in Soweto to ensure smooth operation of AI infrastructure, monitor systems, and troubleshoot deployments. You will work with AI/ML engineers and data scientists to maintain operational stability and improve processes.

The role emphasizes monitoring, deployment, logging, and documentation to support internal teams and external users in a growing AI-focused environment.

Qualifications

• Bachelor's degree in Computer Science, IT, or related field.
• 2+ years in IT operations or technical support.
• Familiarity with AI/ML concepts and workflows.
• Experience with monitoring tools and performance analysis.

Responsibilities

• Monitor the performance and availability of AI systems, models, and related infrastructure.
• Troubleshoot and resolve issues related to AI model deployment, performance, and data pipelines.
• Implement and manage AI operational processes, including deployment, monitoring, and logging.
• Collaborate with AI/ML engineers and data scientists to ensure successful model deployments and operational stability.
• Maintain documentation for AI systems, operational procedures, and incident reports.
• Identify opportunities for process improvement and automation within AI operations.

Skills

Monitoring tools

Python scripting

Troubleshooting

Automation

Education

Bachelor's degree in Computer Science, IT, or related field

Tools

Python

Bash

Job description

Our client is seeking a detail-oriented and proactive AI Operations Specialist to join their technology operations team in Soweto . You will be responsible for ensuring the smooth and efficient operation of our AI infrastructure, including monitoring, maintenance, and troubleshooting of AI systems and models. This role is crucial for maintaining the reliability and performance of our AI-driven services, supporting both internal teams and external users. If you have a knack for keeping complex systems running seamlessly and are eager to work within the exciting field of AI operations, this is an excellent opportunity.

Key Responsibilities

• Monitor the performance and availability of AI systems, models, and related infrastructure.
• Troubleshoot and resolve issues related to AI model deployment, performance, and data pipelines.
• Implement and manage AI operational processes, including deployment, monitoring, and logging.
• Collaborate with AI/ML engineers and data scientists to ensure successful model deployments and operational stability.
• Maintain documentation for AI systems, operational procedures, and incident reports.
• Identify opportunities for process improvement and automation within AI operations.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 2+ years of experience in IT operations, system administration, or a related technical support role.
• Familiarity with AI/ML concepts and workflows is highly desirable.
• Experience with monitoring tools and performance analysis.
• Basic scripting skills (e.g., Python, Bash) for automation tasks.
• Strong problem-solving skills and attention to detail.

Benefits

• Competitive salary and benefits package.
• Opportunity to gain specialized experience in AI operations.
• Work on impactful projects within a growing AI-focused company in Soweto .
• Professional development and training opportunities.
• A supportive team environment committed to operational excellence.