Online Course Facilitator

Placements24; Mtubatuba Local Municipality; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Competitive remuneration package

On-site role in Richards Bay

Experience in online learning facil

Job summary

Placements24 in Richards Bay, KwaZulu-Natal, is seeking an enthusiastic On-site Online Course Facilitator to guide learners through digital courses. You will engage students, answer queries, facilitate discussions, and provide timely feedback to support academic goals.

A collaborative team environment fosters learner success and engagement. The role emphasizes strong communication, empathy, and problem-solving to navigate diverse subjects and technology while ensuring a supportive learning

Qualifications

• Proven experience in a facilitation, teaching, or student support role, preferably online.
• Excellent verbal and written communication skills.
• Strong interpersonal skills and ability to build rapport with diverse learners.
• Proficiency in using learning management systems (LMS) and online collaboration tools.
• Bachelor's degree in Education or relevant field, or equivalent experience.

Responsibilities

• Facilitate online learning discussions and encourage active participation.
• Respond to student inquiries via email, forums, and other channels.
• Monitor progress and provide constructive feedback on assignments.
• Support learners in navigating the online platform and materials.
• Conduct online orientation sessions for new students.
• Collaborate with instructors to address learner challenges and improve delivery.
• Maintain records of student engagement and performance.
• Identify and report technical issues impacting learning experience.
• Develop facilitation guides and best practices.
• Foster a positive and inclusive online learning environment.

Skills

Online facilitation

Communication

Interpersonal skills

LMS proficiency

Education

Bachelor's degree in Education or related field

Tools

Learning Management System (LMS)

Job description

About the Role

Our client is seeking an enthusiastic and dedicated Online Course Facilitator to manage and guide learners through their educational journeys within our digital learning environment. This role is based in Richards Bay, KwaZulu-Natal , and requires a strong presence on-site to foster a connected and supportive learning community. You will be responsible for engaging with students, answering queries, facilitating discussions, and ensuring a smooth and effective learning experience. This position is ideal for individuals with excellent communication skills and a genuine passion for education, who thrive in a collaborative setting. You will act as a vital link between the learners and the course content, providing timely feedback and support to help students achieve their academic goals. Your role is crucial in maintaining high levels of learner engagement and satisfaction. This is an opportunity to make a tangible difference in the lives of our students.

Key Responsibilities

• Facilitate online learning discussions and encourage active participation among students.
• Respond promptly and effectively to student inquiries via email, forums, and other communication channels.
• Monitor student progress and provide constructive feedback on assignments and activities.
• Support learners in navigating the online learning platform and accessing course materials.
• Conduct online orientation sessions for new students.
• Collaborate with instructors and course designers to address learner challenges and enhance course delivery.
• Maintain accurate records of student engagement and performance.
• Identify and report any technical issues or trends impacting the learning experience.
• Contribute to the development of facilitation guides and best practices.
• Foster a positive and inclusive online learning environment.

Requirements

• Proven experience in a facilitation, teaching, or student support role, preferably in an online setting.
• Excellent verbal and written communication skills.
• Strong interpersonal skills and the ability to build rapport with diverse learners.
• Proficiency in using learning management systems (LMS) and online collaboration tools.
• A Bachelor's degree in Education, a relevant academic field, or equivalent practical experience.
• Ability to work on-site in Richards Bay and manage your time effectively.
• Patient, empathetic, and dedicated to supporting student success.
• Problem-solving skills to address learner challenges.
• Familiarity with a variety of subject matters is beneficial.
• Organizational skills to manage multiple student interactions simultaneously.

Benefits

• Competitive remuneration package for contract duration.
• Opportunity to work within a reputable educational institution.
• Gain valuable experience in online learning facilitation.
• Be part of a supportive team focused on student success.
• Develop skills in online pedagogy and learner support.
• Contribute to the growth and improvement of educational programs.
• Work in the vibrant setting of Richards Bay .