Remote Online Learning Facilitator

Placements24; Soweto; Hybrid; ZAR 240,000 - 420,000; Full time

Benefits offered by this job

Remote work accommodations

Training resources and online courses

Job summary

Placements24 is seeking a Remote Online Learning Facilitator to support students across online courses from a home-based setup. You will serve as the primary contact, offering academic guidance, technical help with the LMS, and motivational support to diverse learners.

Ideal candidates have a BA in Education or similar, solid experience in online education or student support, and strong written and spoken communication.

Qualifications

• Bachelor's degree in Education or related field.
• Experience in online education or student support.
• Proficiency with LMS and remote communication tools.

Responsibilities

• Provide online academic support and guidance to students enrolled in various courses.
• Facilitate student engagement through online forums, virtual meetings, and personalized communication.
• Offer technical assistance and troubleshooting for the LMS and other online tools.
• Monitor student progress and identify learners needing additional support.
• Conduct virtual orientation sessions for new online students.
• Respond promptly to student inquiries via email, chat, and video conferencing.
• Collaborate with instructors and administrative staff to address student concerns.
• Develop and share resources to help students navigate the online learning environment.
• Maintain accurate records of student interactions and support provided.

Skills

Communication skills

Organization

Remote work

Troubleshooting

Education

Bachelor's degree in Education

Tools

Moodle

Blackboard

Canvas

Job description

About the Role Our client is seeking a dedicated and innovative Remote Online Learning Facilitator to join their expanding digital education platform. This fully remote position is crucial for supporting students participating in online courses and programs, ensuring a smooth and effective learning experience. The facilitator will act as a primary point of contact for students, providing technical assistance, academic guidance, and motivational support. The role demands excellent communication skills and the ability to manage a diverse cohort of learners remotely. This is a fantastic opportunity for an experienced educator or support professional to contribute to accessible education from anywhere, focusing on engagement and student retention within a virtual setting.

Key Responsibilities

• Provide online academic support and guidance to students enrolled in various courses.
• Facilitate student engagement through online forums, virtual meetings, and personalized communication.
• Offer technical assistance and troubleshooting for the learning management system (LMS) and other online tools.
• Monitor student progress and proactively identify learners who may need additional support.
• Conduct virtual orientation sessions for new online students.
• Respond promptly and professionally to student inquiries via email, chat, and video conferencing.
• Collaborate with instructors and administrative staff to address student concerns.
• Develop and share resources to help students navigate the online learning environment effectively.
• Maintain accurate records of student interactions and support provided.

Requirements

• A Bachelor's degree in Education, a related field, or extensive experience in student support.
• Proven experience in an online education setting, student support, or customer service role.
• Excellent written and verbal communication skills, essential for remote interaction.
• Proficiency with Learning Management Systems (e.g., Moodle, Blackboard, Canvas) and other online collaboration tools.
• Strong organizational skills and the ability to manage multiple tasks simultaneously.
• A patient and empathetic approach to supporting learners of all backgrounds.
• Ability to work independently and maintain productivity in a remote work environment.
• Reliable internet connection and a suitable home office setup are required.
• Experience in troubleshooting common technical issues related to online learning.

Benefits

This contract position offers a competitive annual compensation of , paid on a contractual basis. Enjoy the ultimate flexibility of working entirely from home, eliminating commute times and costs. Gain experience with a cutting-edge digital education provider, expanding your professional network. Access to online training and development resources will be provided to enhance your facilitation skills. This role is ideal for individuals seeking a flexible yet impactful career in the education technology sector, contributing to democratized learning experiences.