On-site Sales Assistant - Customer Care & Support

Unlimited Force Marketing Pty (Ltd); South Africa; On-site; ZAR 90,000 - 130,000; Full time

Job summary

Unlimited Force Marketing Pty (Ltd) is seeking a motivated Sales Assistant to support day-to-day sales activities and deliver outstanding customer service. This on-site role focuses on assisting customers, supporting the sales team, and maintaining product knowledge to drive business growth.

Ideal candidates will have strong communication, attention to detail, and a proactive approach to meeting customer needs in a fast-paced retail environment.

Qualifications

• Experience in a sales, retail, customer service, or sales support role.
• Excellent verbal communication and interpersonal skills.
• Strong organisational abilities.
• Able to work in a fast-moving, target-driven environment.
• Customer-focused approach with a professional attitude.
• Confidence in handling customer queries and resolving routine issues.

Responsibilities

• Assist customers in a professional and friendly manner
• Provide accurate information about products and services to support customer decision-making
• Support the sales team with administrative and operational sales tasks
• Maintain up-to-date product knowledge to confidently respond to customer queries
• Ensure the sales floor or customer-facing area is well presented and organised
• Handle customer concerns or direct issues to the appropriate team member for resolution
• Assist in achieving sales targets through effective customer engagement and support
• Maintain accurate records of customer interactions and sales activity
• Support promotional campaigns, product launches, and other sales initiatives

Skills

Strong verbal communication

Interpersonal skills

Organisational skills

Teamwork

Customer-focused

Confidence with customer queries

Targets orientation

Basic computer literacy

Tools

POS systems

Job description

Unlimited Force Marketing Pty (Ltd) is seeking a motivated Sales Assistant to support day-to-day sales activities and deliver outstanding customer service. This on-site role focuses on assisting customers, supporting the sales team, and maintaining product knowledge to drive business growth.

Ideal candidates will have strong communication, attention to detail, and a proactive approach to meeting customer needs in a fast-paced retail environment.