sales assistant

Ground One Direct Marketing; Cape Town; On-site; ZAR 100,000 - 134,000; Full time

Job summary

Ground One Direct Marketing is seeking a friendly Sales Assistant to support client campaigns and customer interactions. You will help represent products, answer questions, and assist with campaign setup and displays, contributing to a positive customer experience and team targets.

The role emphasizes strong communication, reliability, and a proactive approach, with opportunities for growth in sales and leadership through ongoing training and coaching.

Qualifications

• Strong communication and interpersonal skills.
• Confident, professional, and customer-focused approach.
• Willingness to learn and take feedback positively.
• Ability to work well independently and as part of a team.
• Good organizational skills and attention to detail.
• Reliable, proactive, and results-oriented mindset.
• Ability to work in a face-to-face sales environment.

Responsibilities

• Support sales and marketing activities by engaging with customers in a professional and approachable way.
• Represent client products and services clearly, confidently, and accurately.
• Help generate customer interest and contribute to new sales opportunities.
• Answer customer questions and provide helpful information about offerings and promotions.
• Assist with the setup and presentation of campaign materials and promotional displays.
• Track customer interactions and sales activity accurately.
• Work closely with team members and managers to meet individual and team targets.
• Maintain a strong understanding of client campaigns, products, and brand messaging.
• Deliver a positive customer experience that encourages trust and long-term engagement.
• Participate in ongoing training and coaching to build sales, communication, and leadership skills.

Skills

Strong communication

Interpersonal skills

Professional demeanor

Willingness to learn

Independent and team work

Organizational skills

Reliability

Face-to-face sales

Education

High school diploma or equivalent

Job description

Sales Assistant

Overview

Ground One Direct Marketing is seeking a Sales Assistant who is enthusiastic, people-focused, and motivated to support sales activity while helping create a positive customer experience. This role is a strong fit for someone who enjoys working directly with people, communicating clearly, and contributing to a team that values energy, consistency, and professional growth.

As a Sales Assistant, you will help represent client campaigns, support customer interactions, and contribute to day-to-day sales efforts. You will play an important part in building relationships, maintaining brand standards, and helping the team achieve performance goals.

What You’ll Do

• Support sales and marketing activities by engaging with customers in a professional and approachable way

• Represent client products and services clearly, confidently, and accurately

• Help generate customer interest and contribute to new sales opportunities

• Answer customer questions and provide helpful information about offerings and promotions

• Assist with the setup and presentation of campaign materials and promotional displays

• Track customer interactions and sales activity accurately

• Work closely with team members and managers to meet individual and team targets

• Maintain a strong understanding of client campaigns, products, and brand messaging

• Deliver a positive customer experience that encourages trust and long-term engagement

• Participate in ongoing training and coaching to build sales, communication, and leadership skills

What Success Looks Like

• Building strong customer connections through clear and professional communication

• Consistently supporting sales goals and campaign objectives

• Representing the brand with professionalism and enthusiasm

• Staying organized and dependable in day-to-day responsibilities

• Contributing positively to team performance and workplace culture

Required Qualifications

• Strong communication and interpersonal skills

• Confident, professional, and customer-focused approach

• Willingness to learn and take feedback positively

• Ability to work well independently and as part of a team

• Good organizational skills and attention to detail

• Reliable, proactive, and results-oriented mindset

• Ability to work in a face-to-face sales environment

• High school diploma or equivalent

Nice to Have

• Previous experience in sales, customer service, retail, or promotions

• Experience speaking with customers in person

• Familiarity with performance based-driven environments

• Interest in marketing, sales development, or business growth

Growth Opportunities

This role offers the chance to develop practical experience in sales, customer engagement, campaign support, and brand representation. Team members who perform well may have opportunities to build leadership skills, take on greater responsibility, and grow within the business.

Team Culture

At Ground One Direct Marketing, teamwork, professionalism, and personal development are valued. The Sales Assistant will join a collaborative environment where effort is recognized, learning is encouraged, and strong communication supports shared success.