On-Site Desktop & Network Support Engineer (Contract)

Axiom Technologies Pty Ltd.; Johannesburg; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Axiom Technologies Pty Ltd. in Johannesburg seeks a reliable Desktop Support Engineer to deliver on-site IT support for enterprise clients.

You will troubleshoot Windows desktops, install hardware, and resolve connectivity and peripheral issues at the client location. This contract-based, on-demand role requires strong communication, the ability to work independently on-site, and adherence to client security policies.

Qualifications

• Proven experience with Windows desktops and laptops.
• Hardware troubleshooting and replacement experience.
• Basic networking knowledge (LAN, switches, routers).
• Strong communication and customer-service skills; able to work independently on-site.

Responsibilities

• Provide on-site desktop and IT support for end users at the client location.
• Troubleshoot and resolve issues related to Windows desktops, laptops, and peripherals.
• Install, configure, and maintain hardware, operating systems, and enterprise software applications.
• Support network connectivity issues, including LAN troubleshooting.
• Assist with device setup, replacement, and hardware installations.
• Perform basic network troubleshooting using console access when required.
• Document service activities and communicate updates to the service delivery team.
• Follow client IT policies and security procedures while performing onsite tasks.

Skills

Windows OS

Hardware troubleshooting

Networking (LAN)

Printer & peripherals

Customer service

Independent on-site work

Job description

Axiom Technologies Pty Ltd. in Johannesburg seeks a reliable Desktop Support Engineer to deliver on-site IT support for enterprise clients.

You will troubleshoot Windows desktops, install hardware, and resolve connectivity and peripheral issues at the client location. This contract-based, on-demand role requires strong communication, the ability to work independently on-site, and adherence to client security policies.