Office Coordinator/PA to Executive Director – Communal Organisation

Staffwise; Cape Town; On-site; ZAR 250,000 - 350,000; Full time

Job summary

A community organization in Cape Town seeks an experienced Office Coordinator/PA to manage office administration and serve as the primary point of contact. Candidates must have at least 5 years of experience in a similar role, strong communication skills, and a proficiency in Microsoft Office. The role includes managing social media content and supporting the Executive Director with various projects. A respectful attitude towards Orthodoxy is required.

Qualifications

• At least 5 years’ previous experience in senior coordination, project administration or administration position.
• Experience in managing online communications, including social media platforms.

Responsibilities

• General office administration and projects coordination.
• Serve as the primary point of contact for queries and reception duties.
• Manage meeting room bookings and coordinate catering.
• Marketing, fundraising and social media administration.

Skills

Strong communication and interpersonal skills

Solid computer skills

Excellent command of English

Customer-focused with a friendly demeanour

Highly organized and efficient

Education

Matric

Undergraduate degree

Tools

Microsoft Office Suite

MailChimp

Graphic design applications

Job description

Overview

Full-time, Permanent, Cape Town, Gardens. Posted 7 months ago.

A communal organization dedicated to safeguarding Jewish continuity and Orthodoxy in Cape Town seeks an experienced, organized, and social media-savvy Office Coordinator/PA to serve as the primary point of contact and front office representative. This role offers administrative support to the Executive Director and general Office Management.

Responsibilities

• General office administration and projects coordination
• Serve as the primary point of contact for queries, reception, front office, messaging, scheduling, and telephone duties for the Executive Director
• Handle general correspondence on behalf of the Executive Director
• Provide support to the Management Committee on all project-related administrative tasks
• Manage meeting room bookings and coordinate catering
• Coordinate events and oversee all matters related to the running of the office
• Liaise with UOS JHB and the Office of The Chief Rabbi
• Take minutes of meetings as and when required (including after-hours meetings)
• Marketing, fundraising and social media administration
• Manage content for Facebook, Instagram, websites, and other social media platforms
• Design, implement, and maintain donor databases
• Oversee donor communications
• Compose thank-you, mazaltov, and condolences messages

Required Skills & Experience

• Education and qualification
• Matric is essential, undergraduate degree is advantageous
• Work experience and industry exposure
• At least 5 years’ previous experience in senior coordination, project administration or administration position is essential
• Exposure to marketing and communication related duties is desirable
• Respect for Orthodoxy and adherence to a modest dress-code at work (interaction with Orthodox leadership structures)
• Solid computer skills
• Strong computer literacy and proficiency in Microsoft Office Suite
• Experience in managing online communications, including MailChimp, web, and social media platforms
• Knowledge of graphic design applications is advantageous
• Customer-focused with a friendly demeanour and a passion for service excellence
• Trustworthy and reliable, with the ability to manage confidential information effectively
• Strong communication and interpersonal skills
• Proficient in responding to queries, handling complaints, and managing difficult situations calmly
• Dynamic yet empathetic, capable of building positive rapport with individuals of all ages
• Excellent command of English, with strong proofreading and editing skills
• Excellent telephonic etiquette, able to communicate professionally
• Confident team collaborator, able to work autonomously while maintaining open communication with the team
• Accountable, responsible, and reliable with strong attention to detail
• Excellent administrative and organisational skills
• Highly organized, resilient, and efficient with ability to multitask and work under pressure
• Systems-oriented, adept at introducing and maintaining structure in the work environment
• Proactive with a strong sense of initiative

Additional Information

Closing date for applications: 14 February 2025

If you have not been contacted within 2 weeks of submitting your application, kindly consider your application to have been unsuccessful

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