Night Auditor (Live-In)

HotelJobs; South Africa; On-site; ZAR 180,000 - 240,000; Full time

Job summary

HotelJobs is seeking a reliable, professional Night Auditor to join our hospitality team. You will manage Front Office during the night, perform the nightly audit, reconcile transactions, and ensure guests receive exceptional service overnight.

The role requires Grade 12, room for growth, experience with PMS (Opera) and strong numerical/communication skills. The position is on-site and involves weekend/night shifts at a 4- or 5-star property.

Qualifications

• Grade 12 / Matric or equivalent.
• Experience in Front Office, Reception or Night Audit in hotel environment.
• Night audit and financial reconciliation experience preferred.
• Proficient with hotel PMS systems, preferably Opera.
• Strong numerical, administrative, and guest-service skills.
• Able to work independently, weekends and public holidays.

Responsibilities

• Perform the daily night audit and end-of-day procedures.
• Reconcile room revenue, cash, credit card transactions and guest accounts.
• Verify and post all charges from accommodation, restaurant, bar and other departmental charges.
• Investigate and resolve discrepancies in guest accounts and financial records.
• Prepare daily financial and operational reports for management.
• Handle late check-ins, early check-outs, reservations and guest requests.
• Address guest complaints and queries professionally.
• Conduct routine property checks and report security or maintenance concerns.
• Ensure Front Office documents and handover reports are accurate.
• Communicate overnight information to the morning team and maintain confidentiality.
• Act as the responsible person on duty during the night in the absence of senior management.

Skills

Front Office

Night Audit

PMS Opera

Numerical skills

Attention to detail

Guest-service

Communication skills

Independent work

Reliability

Education

Grade 12 / Matric

Tools

Opera PMS

Job description

We are looking for a reliable; professional and detail-oriented Night Auditor to join our hospitality team. The successful candidate will be responsible for managing the hotel's Front Office operations during the night shift, completing the daily night audit, reconciling financial transactions and ensuring our guests receive exceptional service throughout the night.

KEY RESPONSIBILITIES

• Perform the daily night audit and end-of-day procedures .
• Reconcile room revenue, cash, credit card transactions and guest accounts.
• Verify and post all accommodation, restaurant, bar and other departmental charges.
• Investigate and resolve discrepancies in guest accounts and financial records.
• Prepare daily financial and operational reports for management.
• Handle late check-ins, early check-outs, reservations and guest requests.
• Attend to guest complaints and queries professionally and efficiently.
• Conduct regular checks of the property and report any security or maintenance concerns.
• Ensure all Front Office documentation and handover reports are completed accurately.
• Maintain accurate guest information and confidentiality at all times.
• Communicate important overnight information to the morning team.
• Ensure the Front Office operates smoothly and professionally throughout the night.
• Act as the responsible person on duty during the night in the absence of senior management.

MINIMUM REQUIREMENTS

• Grade 12 / Matric.
• Previous experience in Front Office, Reception or Night Audit within a hotel or lodge environment.
• Previous experience with night audit and financial reconciliation will be highly advantageous.
• Computer literate with experience using a hotel Property Management System (PMS) and Opera .
• Strong numerical and administrative skills.
• Excellent attention to detail and accuracy.
• Excellent communication and guest-service skills.
• Professional appearance and manner.
• Able to work independently with minimal supervision.
• Must be reliable, trustworthy and comfortable working night shifts.
• Must be willing to work weekends and public holidays.
• Previous experience in a 4-star or 5-star hotel environment will be advantageous.