New Business Sales Representative ( Office Automation)

Daisy Business Solutions; Randburg; On-site; ZAR 300,000 - 450,000; Full time

Job summary

A business solutions provider located in Randburg is seeking a professional to manage client relationships and expand their customer base. The role involves developing and maintaining strong client connections, conducting regular reviews to ensure satisfaction, and collaborating with sales teams to address needs. The ideal candidate will be adept in strategic sales planning and client communication. The company promotes an inclusive work environment and encourages applications from individuals with disabilities.

Qualifications

• Strong relationship-building skills with clients.
• Ability to develop and implement sales strategies.
• Excellent communication skills for client presentations.

Responsibilities

• Develop new client relationships to expand the customer base.
• Conduct regular business reviews to evaluate client satisfaction.
• Collaborate with sales teams to address client needs.

Job description

Key Responsibilities:

• Develop new relationships with clients to expand the current client/customer base
• Develop and maintain strong relationships with clients/customers to ensure satisfaction and loyalty.
• Conduct regular business reviews to evaluate client satisfaction with products and services.
• Identify and communicate sales opportunities within key accounts to the sales team.
• Keep clients informed about new product offerings and updates.
• Attend client meetings to strengthen relationships with existing accounts.
• Meet client relationship targets and KPIs as defined by the Head of Sales.
• Collaborate closely with Sales Managers and Sales Representatives to support client needs.
• Address and resolve client concerns promptly and effectively.
• Administer client satisfaction surveys and reviews to gather feedback.
• Monitor company performance against service level agreements and flag potential issues.
• Keep relevant managers informed about changes or developments within client accounts.
• Coordinate with internal departments to fulfill client requirements efficiently.
• Focus on client retention by proactively addressing their needs.
• Meet weekly appointment and sales gross profit (GP) targets.
• Contact potential clients to uncover opportunities.
• Must be able to present proposals to decision makers.
• Develop sales strategies to reach and exceed targets.
• Research organization’s and individuals to find new opportunities.
• Increase the value of current customers while attracting new ones.
• Attend conferences, meetings and industry events.
• Develop quotes and proposals for clients.

Recruitment shall be done in accordance with the company's Employment Equity Plan. People living with disabilities are encouraged to apply