Network Security Engineer: Monitor, Defend & Automate

Boardroom Appointments; Cape Town; Presencial; ZAR 500.000 - 800.000; Jornada completa

Descripción de la vacante

Boardroom Appointments seeks a Network Security Engineer to maintain and improve network security, monitor vulnerabilities, and manage firewall rules. You will ensure compliance, log incidents, and provide second-level support while coordinating with CoE and automation teams.

Ideal candidates have ITIL, CCNA/CCNP, CCNA/CCNP advantages, and Check Point certifications, with experience in Linux/Infoblox environments and enterprise monitoring. A Diploma or degree in IT is preferred.

Formación

• - Diploma, degree or relevant qualification in IT/Computing (or demonstrated equivalent work experience).
• - ITIL Foundation certification (Foundation Level).
• - CCNA Enterprise certification; CCNP Enterprise (advantage).
• - Check Point Certified Security Administrator NG with Application Intelligence (CCSA-NG AI).
• - Experience operating Linux FTP/SSH/Samba servers.
• - Knowledge of enterprise monitoring tools (Spectrum, Cisco Prime).
• - Working knowledge of ticketing tools (ServiceNow, Remedy).
• - Moderate years of managed services experience.
• - Knowledge of Infoblox.

Responsabilidades

• Proactively monitors network work queues and resolves incidents within SLA.
• Perform operational tasks to resolve all incidents/requests promptly and update tickets.
• Provide second-level support and identify root causes of incidents.
• Communicate with teams and clients to extend support.
• Execute changes with risk assessment and capture in change records.
• Escalate tickets as needed to management and CoE; involve CAB when required.
• Collaborate with automation teams to optimize tasks.
• Coach Service Desk and L1 teams on technical skills.
• Identify problems before they impact client services; lead initial escalations.
• Participate in change management with proper approvals and documentation.
• Plan and execute approved maintenance activities.
• Audit incidents for quality and update knowledge articles.

Conocimientos

Network security

Linux administration

Incident management

Ticketing tools knowledge

Educación

Diploma/degree in IT/Computing

ITIL Foundation

CCNA Enterprise

CCNP Enterprise (advantage)

CCSA-NG AI

Herramientas

Infoblox

Enterprise Monitoring (Spectrum, Cisco Prime)

Descripción del empleo

Boardroom Appointments seeks a Network Security Engineer to maintain and improve network security, monitor vulnerabilities, and manage firewall rules. You will ensure compliance, log incidents, and provide second-level support while coordinating with CoE and automation teams.

Ideal candidates have ITIL, CCNA/CCNP, CCNA/CCNP advantages, and Check Point certifications, with experience in Linux/Infoblox environments and enterprise monitoring. A Diploma or degree in IT is preferred.