Network Management Manager

Mediclinic; Stellenbosch; On-site; ZAR 900,000 - 1,500,000; Full time

Job summary

Mediclinic is seeking an experienced ICT Network Infrastructure lead to plan, govern, implement and assure a resilient, secure, and scalable network across Mediclinic and subsidiaries in a large, distributed environment. You will own architecture standards, ensure high-availability of clinical and business services, and drive security controls and cloud/hybrid networking initiatives.

Essential qualifications include a 3-year IT-related degree, CCNA/CCNP, and ITIL Foundation, with 8+ years in

Qualifications

• Minimum 8 years' experience in enterprise ICT networking in a large, distributed environment.
• Experience in operational governance, service availability and incident/problem management.
• Strong understanding of network security controls (segmentation, firewall/NAC, secure access).
• Minimum 5 years' experience in a leadership or management role.

Responsibilities

• Define and manage the enterprise ICT Network strategy, architecture and standards aligned to Zero Trust and hybrid cloud principles.
• Oversee day-to-day network operations, ensuring high availability of critical clinical and business services.
• Own network security and risk controls, including segmentation, firewall and access governance.
• Lead network design and delivery for strategic projects, ensuring alignment to architecture and clinical risk requirements.
• Drive continuous improvement through automation, standardisation and technical debt reduction.
• Manage vendor performance, contracts, and service levels to ensure value, quality and resilience.
• Maintain strong stakeholder engagement and provide clear service reporting.
• Manage budgets, business cases, and lifecycle planning across the network portfolio.
• Lead and develop the network team, including capability building and succession planning.

Skills

ICT Network architecture

Zero Trust networking

Network security controls

Cloud/hybrid networking

Leadership/management

Vendor management

Network operations & governance

Incident/problem management

Automation & standardisation

Education

3-year IT-related qualification

CCNA/CCNP or equivalent

ITIL Foundation

Tools

CCNA/CCNP

ITIL tools

SD-WAN knowledge

Job description

Mediclinic is an international private healthcare services group, founded in South Africa in 1983, with divisions in Switzerland, Southern Africa (South Africa and Namibia) and the United Arab Emirates.

The Group is focused on providing specialist-orientated, multidisciplinary services across the continuum of care in such a way that the Group will be regarded as the most respected and trusted provider of healthcare services by patients, medical practitioners, funders and regulators of healthcare in each of its markets.

MAIN PURPOSE OF JOB

To plan, govern, implement, and assure resilient, secure and scalable ICT Network Infrastructure (WAN, LAN, SD-WAN, Voice, Network Security, Internet Connectivity and Wireless) across Mediclinic and its subsidiaries.

The role is accountable for enterprise network architecture, standards and roadmap, ensuring high availability of clinical and business-critical services through robust design, operational excellence, and effective risk management.

KEY RESPONSIBILITY AREAS

• Define and manage the enterprise ICT Network strategy, architecture and standards aligned to Zero Trust and hybrid cloud principles
• Oversee day-to-day network operations, ensuring high availability of critical clinical and business services
• Own network security and risk controls, including segmentation, firewall and access governance
• Lead network design and delivery for strategic projects, ensuring alignment to architecture and clinical risk requirements
• Drive continuous improvement through automation, standardisation and technical debt reduction
• Manage vendor performance, contracts, and service levels to ensure value, quality and resilience
• Maintain strong stakeholder engagement and provide clear service reporting
• Manage budgets, business cases, and lifecycle planning across the network portfolio
• Lead and develop the network team, including capability building and succession planning

Required Education

ESSENTIAL EDUCATION

• 3-year IT-related qualification (or equivalent experience)
• Relevant networking certifications (e.g. CCNA / CCNP or equivalent)
• ITIL Foundation (or equivalent)
• Ongoing development in network security and cloud networking

DESIRED EDUCATION

• Advanced networking certifications (e.g., CCNP/CCIE or equivalent) and/or SD-WAN certification.
• Cloud networking certification (e.g., Azure Network Engineer Associate or equivalent).
• Security certification beneficial (e.g., vendor security certifications; CISSP/CCSP-level knowledge).
• COBIT or governance/risk training advantageous.

Required Experience

ESSENTIAL MINIMUM EXPERIENCE

• Minimum 8 years' experience in enterprise ICT networking in a large, distributed environment
• Experience in operational governance, service availability and incident/problem management
• Strong understanding of network security controls (segmentation, firewall/NAC, secure access)
• Minimum 5 years' experience in a leadership or management role

Desired Experience

• 12+ years' experience in enterprise networking and large-scale environments
• Proven experience in network architecture and design across multiple technologies
• Exposure to cloud and hybrid networking environments
• Experience in healthcare or other regulated industries

Required Job Skills And Knowledge

• ICT Network infrastructure architecture
• ITIL Delivery & Standards
• Hosting on-premises and Cloud network services
• Third-level support of Network Infrastructure (WAN, LAN, Voice, Network Security, Internet Connectivity and Wireless Systems)
• Good understanding of IT security concepts and best practices
• Spec and design networks
• Contract Management
• People Management
• Communication and presentation skills
• Change management facilitation skills
• ICT Assets Life Cycle Management/Methodology
• Stakeholder Management
• Zero Trust networking principles (identity-aware access) and micro/zone segmentation for clinical, OT/medical devices and corporate environments
• Cloud & hybrid networking (e.g., Azure/AWS connectivity patterns, private connectivity, DNS, routing)
• Cyber incident response support from a network perspective (containment playbooks, evidence capture)