National Operations Manager - Qsr

HotelJobs; South Africa; On-site; ZAR 1,200,000 - 1,800,000; Full time

Job summary

HotelJobs Gauteng seeks a National Operations Manager to lead our QSR store network across multiple regions, driving performance and financial results. You will develop Area Managers, implement operational initiatives, monitor budgets and labour costs, and ensure OHS, food safety and HR compliance while supporting new locations and growth opportunities.

This hands-on, commercially astute leader will partner with marketing, training and store teams to deliver consistent standards and measurable

Qualifications

• 5–8 years of multi-site QSR operations leadership.
• Strong F&B/QSR background.
• Proven leadership and people development.
• Strong financial and commercial acumen.
• Knowledge of OHS and food safety regulations.
• Advanced/intermediate Excel skills.
• Valid driver's license and own vehicle.
• Willingness to travel within South Africa.

Responsibilities

• Lead operations across multiple corporate store regions.
• Manage & develop Area Managers, Trainers & Store Managers.
• Drive sales, profitability & controllable cost performance.
• Monitor budgets, financials & labour costs.
• Ensure operational, OHS, food safety & HR compliance.
• Drive audits, administration & reporting standards.
• Identify training needs & develop talent.
• Optimise store performance & accountability.
• Execute strategic operational initiatives.
• Support new location analysis & growth opportunities.
• Ensure seamless execution of marketing, seasonal & product changes.

Skills

Multi-site operations

Leadership

Budgeting & cost control

OHS & food safety

Excel

Travel ready

Travel willingness

Tools

Oracle

Micros back-office

Job description

NATIONAL OPERATIONS MANAGER | QSR | GAUTENG Are you a senior multi-site operations leader ready to drive operational excellence across a national QSR network? An exciting opportunity is available for an experienced National Operations Manager to lead corporate store operations, strengthen performance and drive commercial results.

? THE ROLE

• Lead operations across multiple corporate store regions
• Manage & develop Area Managers, Trainers & Store Managers
• Drive sales, profitability & controllable cost performance
• Monitor budgets, financials & labour costs
• Ensure operational, OHS, food safety & HR compliance
• Drive audits, administration & reporting standards
• Identify training needs & develop talent
• Optimise store performance & accountability
• Execute strategic operational initiatives
• Support new location analysis & growth opportunities
• Ensure seamless execution of marketing, seasonal & product changes

? YOU'LL NEED

• 5-8 years' multi-unit, multi-site operations experience
• Strong F&B / QSR background
• Proven leadership & people development experience
• Strong financial & commercial acumen
• Knowledge of OHS & food safety regulations
• Advanced/intermediate Excel skills
• Oracle or Micros back-office experience advantageous
• Valid driver's licence & own reliable vehicle
• Willingness to travel within South Africa

If you are a hands-on; commercially astute operations leader who thrives on accountability, performance and people development, this could be your next career move.