Mining Equipment Product Specialist & Technical Trainer

Sandvik; Mogalakwena Local Municipality; On-site; ZAR 720,000 - 1,000,000; Full time

Job summary

Sandvik Mining is a global leading supplier in equipment and tools for the mining and infrastructure industries, and seeks a Product Specialist to provide quality technical support and develop customer and internal competencies. The role is product-focused, emphasizing guidance on implementation, specifications, selection and application of the product range.

Key duties include training sales and service personnel, preparing technical reports, performing evaluations, monitoring instruments and

Qualifications

• Grade 12 or equivalent technical qualification.
• Mechanical or electrical trade qualification required.
• Experience with Sandvik Underground equipment is preferred.

Responsibilities

• Develop and organize product training for sales and service personnel for the respective products.
• Develops and recommends procedures and methods and prepares technical reports and documentation.
• Performs technical evaluations of events to determine root cause; recommends corrective action.
• Monitors instruments and equipment and collects operating data including calibration, inspection, testing and repair activities to assist in making online adjustments to instruments, equipment, or products.
• Analyses and resolves malfunctions and deviations of instruments and control systems to identify and resolve problems.
• Conducts analyses and prepares reports using metrics from salvage tracking, trending, reporting and root cause analyses.
• Maintains process designs to optimize process and facility use while conforming to standard operating procedures (SOPs) and good manufacturing practices (GMPs).
• Represent Sandvik fleet, sharing knowledge especially on Solo long hole drill rigs, bolters, LHDs and Surface drills. The preferred candidate must have vast experience in the above-mentioned equipment and must be familiar with the new Sandvik i equipment product version (electrical/CAN Bus/electronics is essential).
• Must have excellent communication skills, lead by example, possess a passion for maintaining equipment, and work according to Sandvik standards and procedures.

Skills

CAN bus systems

Software basics

Driver's license

Education

Grade 12 / N3 Technical Qualification

Mechanical or electrical trade qualification

Job description

Sandvik Mining is a global leading supplier in equipment and tools for the mining and infrastructure industries, and seeks a Product Specialist to provide quality technical support and develop customer and internal competencies. The role is product-focused, emphasizing guidance on implementation, specifications, selection and application of the product range.

Key duties include training sales and service personnel, preparing technical reports, performing evaluations, monitoring instruments and